1. Personal
  2. Business
  3. The HSA Authority
  4. About Us
  5. Customer Service

Why Old National

Please accept our warmest welcome from each of us at Old National Bank. Our Welcome site is designed to assist our new clients from United Bank & Trust during this time of transition. Everyone at Old National is ready to serve you and will do all we can to answer your questions. 

A Message from Our President and CEO

Important Dates

Monday, August 25 - United Bank & Trust locations opened as Old National Bank.

Friday, September 5 - United online banking and Business WebConnect will be permanently shut down.  

Friday, October 31 - Any applicable monthly service charges appear on your statement. Beginning October 31, accounts will be charged for any October activity that may apply to your Old National account.

Saturday, November 22 - Remember to shred your United checks, as this is the last day they will be accepted.
 
You can also view our complete timeline.

 

Having trouble with your debit card?

Some clients may be experiencing issues with their new Old National debit/ATM card related to the Personal Identification Number (PIN). We apologize for any inconvenience. If your card is affected, you will be receiving a mailing from Old National Bank in the next few days.

Until you receive the mailing with a new PIN, you have two options:

• Continue to use your current United debit/ATM card and PIN.

• Use your Old National debit card by having transactions processed with a signature, rather than a PIN. Simply select “Credit” for your transaction and no PIN is required.

If you have not received the mailing with your new PIN for your Old National debit/ATM card by Tuesday, August 27, 2014, please call our Client Care team to have your PIN reset.

In the meantime, if you have questions we are here to help you in any way we can. Please contact our Client Care team at 1-800-934-6496, Monday-Friday, 8am to 9pm and Saturday, 9am to 4pm, ET.

 

Want to learn more about Old National?

View these pages to learn more about your future banking partner.

A Message from our President and CEO

Learn More about Old National

Personal Banking FAQs

Business Banking FAQs

Account Management Services

Information for United Wealth Management Group Clients

Information for United Investment Services Clients

 

Questions?

Don’t hesitate to call our Client Care team Monday-Friday, 8am to 9pm and Saturday, 9am to 4pm, ET. Call us
at 1-800-934-6496 or email us. We're here to help and will work hard to earn the privilege of being your bank for life.