While Old National uses technology such as firewalls, encryption and secure socket layer (SSL) technology to protect your information, we must also rely on our clients to communicate with us in a secure manner.
Sending us secure messages
Within our Online Banking, we provide an option for sending us messages securely and privately. Once you are logged in to Online Banking, simply choose the Message tab. Messages sent through Online Banking are encrypted, or changed into unrecognizable characters, so that they cannot be read if intercepted by anyone. You should never send us confidential information, such as your account number, by email or through the Email Us form on our web site.
You should be aware that we will NEVER call, text or email asking you to verify or supply personal information, such as:
If you are unsure about the authenticity of a communication that appears to be from Old National, take the following precautions: