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Security Center

Security Center

Your safety and security is at the core of all we do.

We value the trust you place in us. As your financial partner, we are passionately committed to protecting the security and privacy of your accounts and personal information. We vigilantly safeguard your financial information, while delivering a convenient, efficient and secure banking experience.

Our Commitment to Security

In addition to securing our systems and the flow of information, Old National recognizes the importance of communicating with our clients in a secure manner.

Old National will NEVER call, text or email you to request personal information, such as:

  • User IDs
  • Passwords
  • Social Security numbers
  • Credit Card Security Code (3-digit number on the back of the card)
  • Mother's maiden name or other information that could be used as answers to user-defined challenge questions (e.g. place of birth, high school mascot)

If you are unsure about the authenticity of a communication that appears to be from Old National, take the following precautions:

  • Call Old National at 1-800-731-2265 to confirm the communication came from us. Do not call a different phone number that was sent as part of an email or text.
  • Don't rely on links in an email to visit our web site. Type our web site address (www.oldnational.com) into your browser yourself.

Old National Privacy Policy

As an Old National client, you have the opportunity to make choices concerning how your personal information may be shared. Use the link below to view our Privacy Policy. Learn how we maintain and protect your information and determine the privacy options available to you.

View Privacy Policy.

Learn More in Our Security Center

Threats to your confidential information come through many sources – web sites, emails, phone calls and more. Our Security Center is designed to help you learn more about identifying these threats and protecting yourself.

Be Alert for Text Scams

Text fraud is more common than ever. If you receive an unusual text, be suspicious! If it appears to be from your bank or card company, ask yourself the following questions:

  • Has my bank/card company ever sent me a message like this before?
  • Have they ever contacted me from this number?
  • Is the message threatening or alarming (Such as: "Your card has been shut down.")?
  • Does it demand immediate attention?

Potential signs of text fraud

Consider following these guidelines:

  • Do NOT reply to the text or call the number referenced in the text.
  • Do NOT provide any personal information.
  • Call a phone number associated with the bank/card company to report the contents of the text message. The phone number for Old National's Client Care center is 1-800-731-2265.

Important Numbers

Visit our Important Phone Numbers page to:

  • Report a lost or stolen Old National debit card
  • Report a lost or stolen Old National credit card
  • Create an Identity Theft Report with the Federal Trade Commission (FTC)
  • Put a fraud alert on your credit report