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Security Center

ATM Fraud

Fraud related to ATM use has been around for many years and has evolved to include more sophisticated tactics. The end goal for scammers ranges from intercepting your money at the ATM to obtaining enough information to reproduce your ATM or debit card.

What are some common types of ATM fraud?

Card skimming

Thieves attach skimming devices to ATM machines to capture account numbers, personal identification numbers (PINs) and other information. Skimmers work in many different ways. They can be mounted over or inside the normal ATM slot to read information from your card’s magnetic strip. They can be false keypads placed to collect your PIN. They can be hard-to-detect cameras mounted to collect images of the information you enter.

The loop

A blocking device is inserted into an ATM card slot, so your card appears to become stuck. If you go inside the bank to report the problem, thieves remove the blocking device and withdraw money. In another variation, a “Good Samaritan” offers assistance, but they are actually watching and memorizing your PIN number.

Cash trapping

A sleeve or device is slipped inside the cash dispenser and blocks your cash from coming out. When you walk or drive away, assuming the machine is out of order, or go inside the bank and report the incident, thieves remove the sleeve and your money.

How can you protect yourself?

Become familiar with the ATM machines you use regularly so you are more likely to recognize changes to the machine and its surroundings. Be wary of any device that looks temporarily added or affixed to the machine.

When possible, use an indoor ATM. They are more visible and less likely to be tampered with than outdoor machines.

When using an ATM, get in the habit of covering your hand when entering your PIN to block the view from a camera or anyone nearby.

Never use an ATM machine if anyone suspicious is lingering nearby. Don’t rely on the help of a stranger to retrieve a confiscated card or assist with a card that isn’t working properly.

If a machine confiscates your Old National card, report it to us immediately at 1-800-731-2265.

Always protect your ATM/debit card and keep it in a safe place. Don’t share your PIN with anyone, and don’t write it down anywhere, especially on your card.

Report suspected ATM fraud

If you suspect fraudulent activity at an Old National ATM, or you think your card information may have been compromised at any ATM, report it to us immediately at
1-800-731-2265.

Report ATM Fraud

If you suspect fraudulent activity at an ATM or think your card may have been compromised, immediately call 1-800-731-2265 to
report it.

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