1. Personal
  2. Business
  3. About Us
  4. Customer Service

Security Center

Mail Fraud

Fraud that impacts individuals financially can occur via traditional mail, and in many cases it targets the elderly. Be aware of these scams to protect yourself and older family members or friends who may become victims.

What are some common types of mail fraud?

Advance fee scams

A letter arrives by U.S. postal service (and sometimes by email) that offers something of value if you send money in advance. The offer may be a “free” vacation or prize if you send several hundred dollars in “processing or shipping” charges. It could be a credit card or loan, regardless of poor credit, if you send an advance fee. It may be an unclaimed inheritance that you can locate if you pay in advance for an “estate” report. In reality, once the advance fee is paid, you are no longer able to contact the letter sender.

Foreign money schemes

A letter with a check arrives from someone in a foreign country, often claiming to be from a foreign official. There are many variations of this scam, but the intent is to convince you to deposit the check into your account, and wire a portion of the money back to the sender. You may be told the check is for foreign lottery winnings or to help the person exchange their money for U.S. currency. In the end, the check is not good and you have been swindled out of money.

900 telephone numbers

You receive a letter claiming you can receive an item of value if you call a special “900” number. When you call, you must listen to a long, recorded sales pitch to get your information. Because 900 numbers incur charges, you are actually paying to listen to a bogus message.

Old-fashioned mailbox theft

Thieves remove items with your personal or financial information from your mailbox. For example, they may steal your bank statements, payroll checks or checks you are mailing to pay bills. With your account or personal information, they attempt to access your account or steal your identity.

How can you protect yourself?

If you receive a letter in the mail with an offer that is too good to be true, be skeptical. Know that it is probably a scam. Before sending any money in advance, providing any personal information or calling a provided number, contact the Better Business Bureau or the U.S. Postal Inspection Service to check the legitimacy of the offer.

When possible, avoid putting sensitive personal information in your mailbox where it could be stolen. Deposit such mail in a public mailbox, especially if you are not at home during the day. Also, take advantage of these Old National services to avoid having sensitive information taken from your mailbox:

    • Online Banking & Bill Pay. Instead of placing checks in your mailbox to pay bills, sign up for our Online Banking and pay your bills electronically. The bill amount is taken directly from your Old National checking account.
    • Electronic statements (eStatements). Sign up to have your bank statements delivered electronically through Online Banking. eStatements are protected by the many security features of our Online Banking.
    • Direct Deposit. If you receive your paycheck by U.S. mail, talk to your employer about setting up direct deposit to have it sent electronically to your Old National checking account.

Report mail fraud

If you have been a mail fraud victim, report it directly to the Postal Inspection Service.

If you believe financial information related to your Old National accounts has been taken from your mailbox, report it to us immediately by calling 1-800-731-2265. Do not send us any sensitive financial information (such as account numbers) via email or the Email Us form on our web site.

Report Mail Fraud

If you believe financial information related to your Old National account has been taken from your mailbox, report it to us immediately at
1-800-731-2265.

Related Information

  • Identity theft