At Old National, we know a second round of stimulus payments, also called economic impact payments, is a critical lifeline for many people affected by COVID-19. We are prepared to help clients access these payments as quickly, securely and safely as possible.*
The IRS now has a “Get My Payment” (GMP) portal available that enables individuals to view the distribution status of their payment, if they are eligible to receive one. You can visit the IRS portal at: https://www.irs.gov/coronavirus/get-my-payment. Halfway down the IRS portal page, under "Check the Status of Your Economic Impact Payments," use the Get My Payment button to see if your payment has been sent and in what way it was sent.
The IRS also has a Frequently Asked Questions page that will answer many of your questions, such as who is eligible to receive payments.
We are receiving many calls about stimulus payments, and we are working diligently to assist when we can; however, there is some information that we do not have access to. For example, Old National does not have insight into those payments being issued in paper check form by the IRS. Your best resource is the IRS GMP site.
To avoid lengthy hold times associated with calling us, there are several ways you can monitor your account for any direct deposit payment you expect to receive.
For details about using these services, and other helpful information such as ways to deposit stimulus checks, please see the FAQs below.
We thank you for your patience.
The IRS Get My Payment (GMP) portal at https://www.irs.gov/coronavirus/get-my-payment enables individuals to see if they can expect a second Economic Impact Payment and how it will be sent. You will find a Get My Payment button halfway down the IRS portal page under "Check the Status of Your Economic Impact Payments."
The GMP site was updated on January 5, 2021. If you checked GMP on or after January 5 then:
Visit the IRS Get My Payment (GMP) portal at https://www.irs.gov/coronavirus/get-my-payment to see if you can expect a second Economic Impact Payment. You will find a Get My Payment button halfway down the IRS portal page under "Check the Status of Your Economic Impact Payments." The GMP site was updated on January 5, 2021. If GMP reflects a direct deposit date and partial account information, then your payment is deposited to that account.
If you haven't already, make sure you are enrolled in Old National Online and Mobile Banking. This will enable you to see a pending transaction from IRS TREAS, if the U.S. Treasury has sent your payment by ACH. You can monitor through Online and Mobile Banking to see when the deposit actually posts to your account making the funds available for use.
You can also set up text banking and automated alerts within Online Banking or push notifications (under settings) within our Mobile App, so you will be notified when a large deposit is made to your account or when your balance increases by a certain amount.
Even though Old National banking center lobbies are open by appointment only due to COVID-19, there are a number of ways you can deposit your stimulus check or any check.
If the IRS sends your Economic Impact Payment via direct deposit to an Old National account you have closed, we unfortunately do not have access to those funds. The IRS advises people that if they don't receive their Economic Impact Payment, they should file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible.
If the IRS direct deposits your stimulus payment into an Old National account that is currently overdrawn, and you want to use these funds to bring your account back to a positive balance, there’s nothing you need to do.
If having these funds go toward your negative balance will create a hardship for you, please contact us at 1-800-731-2265, Option 6.
Team members in our banking centers can enroll you in Online and Mobile Banking with immediate access, but please note that banking centers are currently open only by appointment. You can then access your account via your smartphone, or you can download our Mobile App for the best banking experience on your phone.
There are several options for enrolling online:
Once on the enrollment page:
select the box and click Complete Sign Up.
If you choose to register your device as a trusted (i.e., private, nonpublic) device, you will not be required to complete the verification process each time.
Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.
To set up these services, sign in to Digital Banking. Select Additional Services at the top of the screen and then Text Banking & Alerts. You will first be taken to an Alerts and Notifications screen, where you can sign up for Automated Alerts. If you enter your mobile phone number on this screen, the number will carry over when you set up Text Banking.
Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.
Here is the information you can obtain by sending the following text commands to 454545:
Note: The Text Banking function will not work if you have an automated signature attached to your text messages.
To set up TouchTone Banking:
Be mindful of scammers when it comes to your stimulus funds. Do not fall for phone calls, texts, emails or websites that ask for personal or financial information in order to receive the Federal payment. We have also received reports about individuals (including minors) receiving fake checks. Once the fake check is deposited, the scammer tells the check recipient that there was an overage and a portion should be returned. Read our blog post: Be alert to these coronavirus scams