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Security Center

Avoiding Identity Theft

Identity theft occurs when someone gains enough information about you to convince others that they are you. Using your personal information, they can commit a wide range of fraud in your name. They may successfully apply for credit cards or loans in your name. They may pay for medical bills using your health insurance information as well. 

How can you protect yourself?

  • Review your statements for unauthorized activity regularly.
  • Beware of giving personal or financial information over the phone or Internet, unless you initiated the contact with the person or business requesting it.
  • Be wary of sharing too much personal information on social networking web sites. 
  • Keep legal documents, such as your birth certificate, locked in a secure place.
  • Don’t carry your Social Security card or number with you or provide it to others unless absolutely necessary.
  • Don’t keep PIN numbers in the same place as credit, debit or ATM cards.
  • Make sure Online Banking user IDs and passwords are secure and difficult to guess.
  • Shred documents that have your account numbers or personal data, as well as
    pre-screened credit card offers, before throwing them away.
  • Limit the credit offers you receive by contacting the National Consumer Credit Reporting Agencies at 1-888-5-OPTOUT (1-888-567-8688.)
  • To avoid the risk of having paper bank statements and checks for bill payments stolen from your mailbox, use free eStatements and Bill Pay service offered through Old National Online Banking. Or mail bill payments from the post office.

What should you be alert for?

Be alert for signs that your identity may have been stolen such as the following:

  • Unauthorized charges that appear on your checking account or credit card statement
  • Unauthorized transfers or withdrawals on your bank statements
  • Bills or credit card statements that don’t arrive when expected
  • Calls from financial institutions or debt collectors regarding accounts you did not open
  • Accounts on your credit report that you did not open
  • Receiving cards or billing statements for accounts you don’t have
  • Contact from companies about merchandise or services you didn't buy

Be Knowledgeable and Monitor Your
Account Information

Look over your bank statements as soon as they arrive.

Sign up for Old National Online Banking so you can view your account history and transactions 24/7. You can also set up eAlerts to receive notification of certain activities on your accounts. (Make sure you have provided a current email address.)

Regularly review your credit report for suspicious inquiries, unexplained accounts, incorrect balances and typos. You are entitled to one free credit report per year from each major consumer reporting agency – Experian, Trans Union and Equifax – under the federal Fair Credit Reporting Act. To order your free reports, go to the official site www.annualcreditreport.com or call 1-877-322-8228. Avoid companies that ask you to pay for a copy of your credit reports.

Make sure Old National has your current contact information, so we can reach you if any fraudulent activity is suspected on your account.

Don't hesitate to contact Old National or the appropriate financial institution if you see something suspicious on an account.

PLEASE READ: Information security best practices continue to change and evolve. The information and guidance provided to you online in this Security Center is not intended to be an all-inclusive checklist. You should consult with a qualified information security professional to determine the appropriate security tools and controls for you and/or your business.

Related Information

Printable Resources

Personal Identity Protection

Did you know Old National Advantage Checking offers personal identity protection benefits?