1. Personal
  2. Business
  3. The HSA Authority
  4. About Us
  5. Customer Service

Security Center

Reporting Identity Theft

What should you do if your identity is stolen?

First, contact the financial institution(s) related to the stolen information to let them know you are the victim of identity theft.

Contact the police department to report the crime and request a copy of the police report. 

Put a fraud alert on your credit report, which will make it more difficult for an identity thief to open accounts in your name. To put a fraud alert on your credit report, contact one of these three nationwide credit reporting companies. The one company you call must contact the others, and all will place a fraud alert on your file.

  • Equifax:        1-800-525-6285   www.equifax.com 
  • Experian:      1-888-397-3742   www.experian.com 
  • TransUnion:   1-800-680-7289   www.transunion.com

Review your credit reports. You are entitled to one free copy from each credit reporting agency after you place a fraud alert on them. If you find accounts you did not open, contact the credit reporting companies to report the fraud. 

Contact the Federal Trade Commission (FTC) to create an Identity Theft Report, which will help you resolve problems with credit reporting companies, debt collectors, and businesses that allowed the identity thief to open new accounts in your name. Visit the FTC’s Identity Theft Web Site or call 1-877-438-4338.

Keep records of everything you do to combat the identity theft – names of companies and people you talk to, summary of the conversation and evidence of the crime.

View our "Reclaiming Your Identity" Checklist.

Additional Identity Theft Resources

Remember, even if you aren't the victim of identity theft, you are entitled to a free copy of your credit report annually. This enables you to monitor for any suspicious activity. To order your free report, go to the official site www.annualcreditreport.com or call 1-877-322-8228.

To learn more about avoiding and reporting identity theft, visit any of these web sites.

FTC Identity Theft Web Site

Identity Theft Resource Center


State identity theft web sites
(provided by Offices of the Attorney General)





PLEASE READ: Information security best practices continue to change and evolve. The information and guidance provided to you online in this Security Center is not intended to be an all-inclusive checklist. You should consult with a qualified information security professional to determine the appropriate security tools and controls for you and/or your business.

Related Information

Printable Resources

Personal Identity Protection

Did you know Old National Advantage Checking offers personal identity protection benefits?