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Security Center

Debit Card Security

Old National provides a number of security measures to help you guard against unauthorized use of your debit card.

Lost or stolen card

Report your lost or stolen debit card 24-hours a day by calling 1-800-731-2265 in the U.S. or 1-812-422-2197 outside of the U.S. Report your lost or stolen card immediately, so it can be deactivated to avoid unauthorized use.

Visa® Zero Liability

When using your debit card, choose “CREDIT” to receive the benefit of Visa® Zero Liability protection.1 The Visa® Zero Liability policy guarantees 100% protection if your card is lost or stolen, so you will never pay for unauthorized purchases.

Verified by Visa

This free service protects your online Visa debit card purchases with a personal password. Verified by Visa provides reassurance that only you can use your existing debit card online. Learn more about Verified by Visa.

Fraud monitoring

Your debit card activity is monitored for unusual transactions.

Order your My IdentityCard

With My IdentityCard, add your photo to your Old National debit card. For a low annual fee, you can enhance security and discourage thieves from using your card. Learn more about this customized debit card from Old National.


1 U.S. issued cards only. VISA Zero Liability policy does not apply to ATM transactions or to PIN transactions not processed by VISA. Please review your Cardholder Agreement for details.

PLEASE READ: Information security best practices continue to change and evolve. Accordingly, Old National may update its security measures used to protect your account from time to time without updating the information in this Security Center. In the event there is any inconsistency between the information contained in this Security Center and the agreements in place covering your account(s) with Old National, the agreements shall control.

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