Debit Card Fraud
Although Visa’s Zero Liability Policy1 protects you from unauthorized transactions on your Old National debit card, dealing with a compromised card can still result in much aggravation. Here are some steps you can take to avoid this situation.
What are some common types of debit card fraud?
Thieves obtain information, such as your card number and personal identification number. They then duplicate your card and use it.
Your lost or stolen card is used for unauthorized purchases over the Internet, phone or mail.
What should you be aware of?
Be suspicious if a bank or business unexpectedly calls, emails or texts you asking for debit card information such as your card number, PIN or CSV number (the three-digit security code on the back). The caller may actually be a scam artist using tactics known as phishing, vishing or SMiShing.
When using your card at an ATM or store payment terminal, be alert for attached devices that appear out of place. Such devices may actually be “skimmers” that thieves have placed there to obtain your card information.
How can you protect yourself?
Debit card security
Learn more about avoiding debit card fraud on our Debit Card Security page.
Report a lost or stolen debit card immediately.