You can report your lost or stolen Old National debit card 24-hours a day by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can cancel or restrict your card, check for unauthorized transactions and order a new card for you.
If you have already noticed unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with the ON Guard app. Visit our ON Guard Visa Purchase Alerts page for more information on downloading, setting up and using the ON Guard app. It's a good idea to download this app and have it available ahead of time for such situations.
Even if you use the ON Guard app to turn off your card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.