Within Digital Banking, we make it easy for you to access, manage and use your HSA when it's convenient for you. Following is information to help you with everything from submitting maintenance forms to making HSA deposits with your smartphone.
You will need your HSA number in order to enroll in Online Banking. About a week after you open your HSA, you will receive a welcome letter with your account number and instructions for accessing the Old National Bank online banking site and telephone banking system. To avoid a paper statement fee, be sure to follow the instructions in the welcome letter to elect eStatements. If you would like assistance using these services, please call our Client Care Center toll-free at 888-472-8697
You will receive an email confirmation once a Mobile Deposit has been submitted. A second email will be generated when the deposit has been reviewed to let you know the status of the deposit. An approval email does not guarantee that the funds are available immediately. If we receive your mobile deposit by our Mobile Deposit cut-off time of 8pm CST, Monday through Friday (excluding holidays), we consider that business day to be the day of your deposit. Otherwise, we will consider that the deposit was made on the next business day we are open.
The Account to Account Transfers feature in Digital Banking enables you to transfer funds between your HSA and an account outside of Old National. You can set up automatic or recurring transfers, schedule transfers in advance and get notifications of those transactions.
This feature is available in Online Banking and not the ONB Mobile App.
To make your transfer, within Online Banking, go to Move Money in the top menu. Then choose Popmoney & External Transfers and then Transfer Between My Accounts.
Before you can transfer money, you will need to add any external accounts you want to move money to or from. To do this, just select Add a New Account, choose the Account Type and enter the account information.
Once you follow the steps to verify your external account, and it is available in your Online Banking, you can begin making one-time or recurring transfers.
Just enter the transfer amount, select the accounts you want to transfer from and to, and choose Continue.
You can learn more about making transfers on oldnational.com.
Transferring funds between your HSA and other Old National accounts is easy – whether you’re making a one-time transfer or scheduling recurring transfers. You can transfer money from Online Banking or the ONB Mobile App.
To make a one-time transfer, go to My Accounts in the top menu of the Online Banking homepage. Select the Transfer icon above your listing of accounts. You can also choose Move Money in the top menu and select Make a Transfer.
Here you can select the accounts you want to transfer from and to and type and enter the date and amount of the transfer. You can also select the Repeat Transfer box if you want to set up a recurring transfer.
When you have entered all information, choose Make Transfer. Take a moment to verify that your transfer details are correct, then click Confirm.
Once you have confirmed, we’ll let you know that your transfer is complete. Now you can choose to Print this receipt, Make another transfer, or Exit by clicking Go to My Accounts.
Log in to your Mobile App, and at the bottom choose the Transfers icon. On the next screen, select the accounts you want to transfer from and enter the amount.
For an immediate, one-time transfer select Transfer and then Confirm.
To schedule a transfer for a future date, or to schedule recurring transfers, choose the Schedule tab at the top of the Transfers screen. Then select Schedule a Transfer.
You can learn more about making transfers in digital banking on oldnational.com.
You can use Popmoney® as a way to send payment from your HSA. You can send money through email or text, using your existing Old National HSA and Online or Mobile Banking. In as little as 1 to 3 business days, payees receive their money, and it doesn’t matter where they bank.
You should be aware that sending money from your HSA using Online Banking or the ONB Mobile App is a tax reportable event.
To access and use Popmoney in Online Banking, go to Move Money in the top menu. Then choose Popmoney & External Transfers and then Pay Other People. Here you can send money, view activity and add new contacts for payment or of funds. On the right side of the Popmoney screen, you will find a full list of FAQs.
From the main screen of the Mobile App, choose More in the lower, right corner. Then choose Popmoney. Choose from an existing contact, or enter the mobile phone number or email to set up a new payee.
Whether you are sending money via Popmoney in Online Banking or the Mobile App, you will be asked to enter the dollar amount, account you want the money to come from and how soon you want it delivered (3 business days or next business day). Note that there is a $4.95 fee for next business day delivery.
There is a minimum transaction amount of $10 when using Popmoney.
You can set up free eStatements for your HSA by updating your preferences online.
If you have questions, please contact us at 1-888-472-8697.
Here are a few of the benefits of using Card Controls:
Know exactly what is happening with your HSA debit card, anytime and anywhere. Turn on alerts for Internet purchases, ATM transactions and more.
Use Card Controls to immediately turn your HSA debit card on or off in case it is misplaced or lost, or for any other reason. You can also set transaction limits, so all debit card transactions above a certain amount will be declined.
Visit our Card Controls page for more information, including how to enroll.
Even if you use Card Controls to turn off your HSA debit card, you should still contact us at 1-800-731-2265 to report any unauthorized activity.
Card Controls enable you to monitor HSA Debit Card activity, receive alerts for certain types of transactions and turn your card off/on in the event that it is lost or stolen.
To set up Card Controls through a web browser, log in to your Online Banking account on oldnational.com. Select Additional Services at the top of the screen and then Card Controls.
You will then see a list of your debit cards. Active cards which are available for Card Controls use are by default set to "ON" the first time you view them. Suspended cards which are not available for Card Controls are displayed as “OFF.”
Card Control Alerts are emailed to the email address listed in Online Banking under Notifications and Settings on the Alerts & Notifications screen. If you also have a phone number set up to receive Text Alerts, you will receive Card Control Alerts by text too. There is not a way to turn off the email alerts. You can turn off Text Alerts by removing your phone number from the Alerts & Notification screen, but this will turn off ALL Text Alerts and not just Card Controls Alerts.
Card Controls enable you to monitor your HSA Debit Card activity, receive alerts for certain types of transactions and turn your card off/on in the event that it is lost or stolen.
After logging in to the ONB Mobile App, go to More on the lower right of the Accounts screen. On the Account Services screen, select Card Controls.
You will then see a list of your debit cards. Active debit cards which are available for Card Controls use are by default set to "ON" the first time you view them. Suspended cards which are not available for Card Controls are displayed as “OFF.”
Card Controls Alerts are emailed to the email address you have listed in Online Banking under Notifications and Settings on the Alerts & Notifications screen. If you also have a phone number set up to receive Text Alerts, you will receive Card Controls Alerts by text too. There is not a way to turn off the email alerts. You can turn off Text Alerts by logging in to Online Banking from a browser and removing your phone number from the Alerts & Notification screen, but this will turn off ALL Text Alerts and not just Card Controls Alerts.
We’ve added new self-service options to help you more readily submit HSA maintenance requests. After you log in, just go to Additional Services in the top navigation to perform the following:
If you are unable to log in to complete the desired transaction, you can download the HSA forms here on our site.