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Setting up Card Controls
IMPORTANT CARD CONTROLS UPDATE

On April 22, Card Controls will be transferred to a new solution. You'll need to re-enable your card!

HOW TO RE-ENABLE CARD CONTROLS

On April 22, 2024, Card Controls will be transferred to a new solution that delivers more card management features. To take advantage of these features, you will need to re-enable your card controls on or after April 22.

  • Icon of a desktop

    ON YOUR DESKTOP

    • On or after April 22, log in to online banking.
    • Select "Debit Card" on the main navigation bar.
    • Select "Controls and Alerts" to get started.
  • Icon of a mobile device

    ON YOUR MOBILE DEVICE

    • On or after April 22, log in to mobile banking.
    • Select "Cards" on the bottom of the screen, choose your debit card and scroll down.
    • Select "Controls and Alerts" to get started.

A Few Changes to Your Experience

We would like to make you aware of upcoming changes to your card controls experience. While we’re very excited to offer this new functionality, we are currently working through some challenges. Thank you for your patience.

  • IF YOUR DEBIT CARD IS TURNED OFF

    Your debit card will automatically be turned back on after April 22. If you would like to keep it off, please follow the instructions above to navigate to card controls to turn it off again.

  • NO MORE TEXT NOTIFICATIONS

    Starting on April 22, text message notifications will go away. Users will be able to receive transaction alerts via email and push notifications only.

  • NOTE FOR ANDROID USERS

    Starting on April 22, Android users will be limited to e-mail notifications, rather than push notifications, for a short period of time. We will let you know when this is fixed.

  • NOTE FOR APPLE USERS

    Starting on April 22, Apple users will be able to receive push notifications, but they will not be able to tap through to view the details of a transaction. Instead, users must manually navigate to the app or online banking to see their transaction details. We will let you know when this is fixed.

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