Online Bill Pay

Online Bill Pay is a free service that enables you to pay your credit card bill, cell phone bill, mortgage payment, utilities, individuals or really any bill you want to pay. Payment is taken directly from your Old National account. It's easy to begin using Online Bill Pay:

From a web browser

• Log in to Digital Banking
• Choose Bill Pay in the top menu
• Begin adding information for the business or person you want to pay

Within Digital Banking, you can make one-time payments and set up automated, repeat payments. You can also enroll to receive eBills (electronic bills) from payees with Online Bill Pay and view your eBills history.

Our Online Bill Pay has its own FAQ as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .

In the ONB Mobile app

• Open the ONB Mobile app
• iOS users, choose Bill Pay at the bottom of the screen. Android users, tap the menu icon in the upper left and choose Bill Pay.
• Select Payees at the top right of the screen
• In the "Add a person or business field" begin adding information for those you want to pay

If you need assistance with enrolling in Online Bill Pay, please contact Client Care at 1-800-731-2265.

From a Web Browser

Log in to your Digital Banking account and choose Bill Pay in the top menu.

To add a new payee, type the name of the payee in the “Need to pay someone new?” entry box near the top middle of the main payments page.

As you type, what you are typing is matched to a known payee. If you see your payee in the drop down list, click the name and the click the Add button.

If you do not see the name in the drop down, don't worry, just complete typing the name of your payee and click the Add button. You will then be asked for some information about your payee:

• Account Number – This is your account number with the payee. Enter the account number as it appears on your bill. When making a payment to a person and not a business, you may not have an account number to provide. If this is the case, leave the account number field blank.
• Payee Address – This is the address to which you send your payment.
• Payee Phone Number – Enter the phone number your biller provides for questions about your bill. If you are adding a company, look for a customer service phone number on your bill, statement, or invoice. If you are adding a person, use the person's work, home, or mobile number.
• Zip code – In some cases we do not ask for the entire address of your payee, but just for their zip code. When prompted to enter a zip code, enter the payee's zip code to which you send your payment.

Don't be alarmed if you are not asked for an address to which to send your payment. This means special arrangements are already in place with the company you are adding regarding how to remit payments to them. In many cases, a payment is sent electronically and therefore, an address is not needed. In other cases, the payee requires that payments be sent to an address that may be different from the address that appears on your bill.

When adding your payee, you can also give your payee a nickname.

When your payee is added, it will display at the top of your payee list on the main payments page. The next time you come back to the screen, your payees will display in alphabetical order.

Our Online Bill Pay has its own FAQ in Digital Banking as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .

In the ONB Mobile app

• Open the ONB Mobile app
• Choose Bill Pay at the bottom of the screen.
• Select Payees at the top right of the screen
• In the "Add a person or business field" begin adding information for those you want to pay. The App will guide you through entering any additional information needed.

If you need assistance with enrolling in Online Bill Pay, please contact Client Care at 1-800-731-2265.

From a Web Browser

• Log in to your Digital Banking account.
• Open Online Bill Pay.
• Locate the payee on your list.
• Under the Options list, select the Automatic Payment tab.
• Next, select the account you would like to pay from, the amount and the frequency.
• If you are sending the payment via check, you may Add a Memo (located under Amount).
• Under Frequency, you may select start and end dates for the payment, or choose No End Date to continue to make payments until you turn them off.
• Email notifications are also available for when the payment is scheduled, when the payment has been sent or before the last payment is sent. 
• When you are satisfied with your payment information, click Save.

In the list of payments, you can easily see items that are set up with recurring payments. They are identified by the rotating arrow icon.

• Use the Edit button to edit a recurring payment, or you can change the entire payment rule.
• Click Add to make additional payments to a payee.

 

Here’s how you make a payment from the Quick Pay section on the Digital Banking homepage.

• First, log in to your Digital Banking account.
• On the account homepage under Pay to select your payee from the drop-down list. If you have not set up a Payee, please go back to the section on how to Add a Payee.
• In the Pay from section, select the account you would like to make the payment from. 
• Use the Calendar to select the date you want the payment to arrive to the payee and click Save.
• Next, enter the dollar amount you wish to pay.
• When finished, clicked Schedule Payment.
• You will be asked to confirm your payment, click Confirm to schedule and send your payment or Cancel if you need to make changes.

eBills are online versions of your paper bills that you receive. eBills enable you to review and pay bills directly from your Digital Banking account within Online Bill Pay.

When setting up a new payee, Bill Pay will check to see if this payee offers eBills. If eBills are available, simply click Get eBill to begin enrollment.

• To start filling in the required information, click Get Started!
• Fill out the required information and agree to the terms. 
• When ready, click Submit to complete the enrollment. 

Keep in mind that it may take up to two billing cycles before you begin receiving eBills.

Set up an automatic payment for an eBill payee:

• Start by clicking Options.
• Then select Automatic Payment.
• You can choose your options for how you would like to pay your bill.