When you use the ONB Mobile app, your sensitive account information is masked by HTTPS and 128-bit SSL encryption. Your financial information is not stored on your electronic device. Mobile Banking sessions time out after inactivity or when you close your web browser.
When you initially set up Online Banking, you will create a unique User ID and Password. Instead of security questions to verify your identity on non-registered devices, Old National will call, text or email you a verification code to the phone number or email address you previously provided. Every time you log in, the date of your last visit is displayed. Your session will time out after inactivity.
We offer automated alerts as a way for you to monitor account activity including when your balance falls below a certain amount. Old National will not send personal, identifying information through text messages. Nothing confidential is stored on your mobile device. Old National will not send unsolicited text messages; we will only send text messages that you request to receive.
We provide you an option for sending us messages securely and privately through Online Banking. You should never email us confidential information such as your account number. Please be aware that Old National will never call, text or email asking you to verify or supply personal information such as debit card number, Password or full Social Security Number.
