We want you to be prepared. Every day, thousands of people fall victim to fraudulent emails, texts, and calls. Please be aware: Old National Bank will never request sensitive information through unsolicited emails, phone calls, or text messages.
Banks Never Ask That!
The American Bankers Association has a short video on how to keep your information safe. Get informed in less than 2 minutes!
Ways You Can Protect Yourself
We have three different sets of tools to help you stay on top of your accounts and personal information.
Online and Mobile Banking let you access your accounts 24/7, starting today!
If you’re looking at your accounts regularly, you’ll spot irregularities much more quickly than if you were to wait for paper statements.
You can choose how and when your card is used — and receive alerts every time a purchase is made.
Turn off your card with a click of a button, if you notice something suspicious or if you lose your card.
For most of these FREE protections, you must enroll.
This service tracks your risk score and reports it back to you regularly.
Mastercard also monitors for compromised credentials and potentially damaging use of your personal information.
If your identity is compromised, a team of identity theft resolution specialists will help resolve your incident and prevent further damage.
First, be aware of common scams. Second, get connected! Online and mobile banking allow you to spot unauthorized use of your account far faster!
Weak passwords and answering strange invoices are both no-no’s. Stay informed and protect yourself.
Don’t let it happen to you! This increasingly-common tactic doesn’t just strike big companies.
Common Phishing Tactics and Scam Alerts
We want to help you protect your personal information with these four words: Banks Never Ask That. Know what we will ask, and educate yourself on fraudsters’ recent behavior. It’s the best way to keep your information safe.
If you receive a text, email or phone call asking for any of the following, it’s a definite red flag! End the call, delete the text and trash the mail because we would never ask for the following items through email, text or an incoming phone call:
The Illinois Department of Employment Security (IDES) is seeing an increase of fraudulent unemployment insurance claims related to COVID-19 as part of a nationwide scheme. Under this scheme, scammers file the claims using the personally identifiable information (PII) of the victims.
If you suspect or become aware that you have been a victim of unemployment fraud, please report it and cancel the application immediately by calling IDES at 1-800-814-0513.
Also remember to notify your employer’s payroll department.
Take precautions to ensure a safe delivery: If you are having a valuable or fragile item delivered to your home, purchase shipping insurance. In addition, always get tracking numbers for your purchases and check the shipping progress periodically.
1. Watch out for texts, calls or emails about a missed delivery. While occasionally legitimate, these are often scams. Also look out for phishing emails and texts that have a fake “tracking link.” Sometimes these links contain malware that you can accidently download to your computer. Or, the link goes to a phone form that allow scammers to harvest your personal information.
2. While legitimate delivery services may leave a “missed delivery” package tag, beware of fake “missed delivery” tags left in-person at your residence. Keep track of what you’ve ordered so you have a better idea of what is coming and when. If you get a missed delivery tag, go to the delivery carrier's website directly, or log in and use the retailer's tracking tools. Don’t blindly call the number on the tag – it may be a scammer looking to harvest your personal information.
3. Request a Signature: Chances are this feature may come with a price tag, but it may be worth the extra fee. Requesting a signature means that a delivery service won’t be able to drop a package on your doorstep unless someone is around to sign for it.
4. Don’t leave packages sitting on your doorstep. Packages left sitting outside are particularly vulnerable to theft. To ensure safe delivery, have your package delivered to your workplace, or to a trusted friend or neighbor who will be home to accept delivery. Some delivery companies now have lockers where your packages can securely wait for you to pick them up using a one-time code to open the locker.
5. Open your delivery upon receipt to check for damage or signs of tampering. Contact the seller immediately if you believe something is wrong with the shipment, or if it’s not what you ordered. Also, be sure to review the seller’s return policy for damaged or unwanted items.
1 Mobile Banking requires that you download the Mobile Banking app and may only be available for select mobile devices. Old National Bank does not charge any fees to use mobile banking; however, there may be message and data rate charges associated with data usage on your phone.
This is a link to a third-party site. Note that the third party's privacy policy and security practices may differ from the standards of Old National Bank. Complete details regarding third-party links are available in our Terms of Use.
Residents of California have certain rights regarding the sale of personal information to third parties. Old National Bank, our affiliates, and service providers use information collected through cookies or in forms to improve the experience on our site and pages, to analyze how our site is used, and to present personalized advertising.
At any point, you can opt-out of the sale of your personal information by selecting Do Not Sell My Personal Information.
You can find more information and how to manage your privacy choices by reviewing our California Consumer Privacy Disclosures located on our Privacy information page by following the link on the bottom of any page.