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FDIC-Insured - Backed by the full faith and credit of the U.S. Government

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        1. What are my options for contacting Old National?

          We offer several convenient ways to connect with us. 

          • Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
          • Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
          • Use our email form to submit comments or request a call.
          • Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
        2. Why CEOs Of SMBs Make Easy Cyber Targets
          Worried that junior- and mid-level road warriors might make your company vulnerable to a cyberattack? When it comes to digital security, your weakest security link is more likely to be a company leader, according to a new study. In the C-suite, there’s often a significant gap between the real and perceived risk of cybe
        3. How do I sign up for Online Bill Pay within Digital Banking?

          Bill Pay is a free service that enables you to pay your credit card bill, cell phone bill, mortgage payment, utilities, individuals or really any bill you want to pay. Payment is taken directly from your Old National account. It's easy to begin using Online Bill Pay:

          From a web browser

          • Log in to Digital Banking
          • Choose Bill Pay in the top menu
          • You may need to enter a few pieces of identification, otherwise, review and check the box agreeing to the Terms & Conditions
          • Click Complete Sign Up
          • Begin adding information for the business or person you want to pay

          Within Digital Banking, you can make one-time payments and set up automated, repeat payments. You can also enroll to receive eBills (electronic bills) from payees with Bill Pay and view your eBills history.

          Please note: Depending on the party you are paying, payments may be sent electronically or a physical check will be produced and mailed.

          Our Bill Pay has its own FAQ as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .

          In the Mobile App

          • Open the Mobile App
          • iOS users, choose Bill Pay at the bottom of the screen. Android users, tap the menu icon in the upper left and choose Bill Pay.
          • Select Payees at the top right of the screen
          • In the Add a person or business field begin adding information for those you want to pay

          If you need assistance with enrolling in Bill Pay, please contact Client Care at 1-800-731-2265.

        4. CFOs increasingly prioritizing ESG issues along with addressing talent shortage
          Environmental, social and governance (ESG) investment has quickly progressed from a mere compliance issue to a core value for many organizations. "It
        5. How to create a good culture for your small business
          While the culture or atmosphere at any business can be critical to attracting and retaining top workers, it needs to be a focus for small business owners who can't offer the kind of salary and benefits that bigger companies do. Many owners are busy with customers, vendors and finances, and culture isn't something they
        6. The Kid Roth: Build Your Child A Tax-Free Nest Egg And Teach Savings Over Spending
          Roth IRAs are a great option for retirement savings and will be a much more popular way to save now that the SECURE Act has been signed into law. The SECURE Act will generally make the nonspouse beneficiaries of taxable IRAs take, and pay taxes on, distributions over ten years, versus the current rule allowing them to
        7. Five Key Financial Aspects to Managing Your Home
          For most consumers, a home is their largest financial asset and largest ongoing expense. The biggest difference between your home and all your other
        8. What is a pre-authorization hold on my debit card?

          When you pay with your debit card, you may have a “pre-authorization hold” added to your account before the actual charge goes through. Businesses do this to make sure you have the funds available to cover the purchase, especially when the total amount is unknown at the time you use your card.

          For example, when you swipe your card before pumping gas, a pre-authorization hold is put on your account for an amount that’s probably going to be higher than what you’ll actually spend. When you reserve a hotel room, a hold is placed on the account for the cost of the room, plus a little more in case you have additional services during your stay. When you pay for your meal at a restaurant, a hold may be placed for the cost of the meal plus extra for the possible tip. Once the actual amount is known, that number becomes the charge. And once the charge clears your account (typically during the bank’s evening processing), the pre-authorization hold is released.

          Pre-authorization holds often can be considerably higher than what you will actually pay, and may stay on your account for a while (days, in some situations) so be sure you are prepared for this amount to be “on hold” in your account in the interim. Remember, you won’t have access to the excess funds until after the actual charge clears and the pre-authorization is released.

          Example: Joe visits a gas station and swipes his debit card before pumping his gas. The business doesn’t know how much gas Joe will pump, but it assumes the charge will be $50 or under. They place a pre-authorization hold on Joe’s card for $50 to ensure the funds are available. Joe pumps $20 worth of gas. That means there now is an extra $30 on hold in Joe’s account, and he will not have access to that money until the $20 charge clears and the $50 pre-authorization hold is released.

          If you have questions, call Client Care at 1-800-731-2265.

        9. Interest rates will likely continue to be one of the highest searched terms in the coming quarter
          Interest rates will likely continue to be one of the highest searched terms in the coming quarter. While policy and election content will continue to raise concerns, financial institutions can guide audiences with personalized content that answers their specific questions. This piece would entail a long-form, 1K word i
        10. Terms of Use