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FDIC-Insured - Backed by the full faith and credit of the U.S. Government

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        1. How can I see when property taxes are paid from my mortgage escrow?

          Payment information for property taxes is available in Mortgage Manager within Online and Mobile Banking. Our Guide to Accessing Mortgage Manager provides step-by-step directions.

          To see the total amount paid on your behalf for the previous year or year-to-date, go to the top menu in Mortgage Manager and select My Loan. From the dashboard choose Document Center and then select Escrow report.

          To see when future payments will be made, Select the drop down arrow located next to the escrow item and it will expand with detailed information.

          Property tax payments are also reflected in your year-end statement, to be mailed by January 31.

        2. What are my options for contacting Old National?

          We offer several convenient ways to connect with us. 

          • Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
          • Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
          • Use our email form to submit comments or request a call.
          • Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
        3. How do I sign up for Online Bill Pay within Digital Banking?

          Bill Pay is a free service that enables you to pay your credit card bill, cell phone bill, mortgage payment, utilities, individuals or really any bill you want to pay. Payment is taken directly from your Old National account. It's easy to begin using Online Bill Pay:

          From a web browser

          • Log in to Digital Banking
          • Choose Pay or Transfer, then choose Bill Pay in the top menu
          • You may need to enter a few pieces of identification, otherwise, review and check the box agreeing to the Terms & Conditions
          • Click Complete Sign Up
          • Begin adding information for the business or person you want to pay

          Within Digital Banking, you can make one-time payments and set up automated, repeat payments. You can also enroll to receive eBills (electronic bills) from payees with Bill Pay and view your eBills history.

          Please note: Depending on the party you are paying, payments may be sent electronically or a physical check will be produced and mailed.

          Our Bill Pay has its own FAQ as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .

          In the Mobile App

          • Open the Mobile App
          • Choose Pay & Transfer, then choose Bill Pay
          • Select Payees at the top right of the screen
          • In the Add a person or business field begin adding information for those you want to pay

          If you need assistance with enrolling in Bill Pay, please contact Client Care at 1-800-731-2265.

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        6. eStatements
          eStatments allow you to view your Old National account statements on your computer and phone. They're secure, no-cost and look like your paper statements.
        7. How Small Businesses Can Cut Costs Without Sacrificing Employee Engagement
          If your business is facing financial pressures or cost-cutting challenges, you're not alone. Read on for some effective strategies for reducing expenses while maintaining productivity and workplace morale
        8. What offices have notaries?

          We have associates who can notarize in every Old National office. This is a service we provide at no cost for Old National clients.

          It is best to call ahead to make sure a notary is available. You can use our locator to find your nearest office, hours and phone number.

          You can also find locations and hours in our Mobile App. Just select Locations on the log in screen. Enter a zip code or city. Tap the purple pin of your desired banking center. Then tap the information icon (i in a circle) for the location phone number and hours.

        9. How Operational Efficiency Saves Money for Your Business
          For business owners and operational managers, improving operational efficiency can significantly reduce costs, enhance productivity, and boost profitability.
        10. Is Your Bank Treating Your Fairly? Compare to This Checklist
          Old National Bank (ONB) is constantly improving and strives to gain our clients’ trust by always treating them fairly and with complete