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1. What is the difference between Card Controls and Automated Fraud Monitoring?

   Both Card Controls and Automated Fraud Monitoring help to protect you from fraudulent activity on your debit card and account.

   Card Controls give you direct control within Online Banking or the Mobile App. You are able to select the types of alerts you want to receive, set spending limits, decline transactions and more.
   
   Automated Fraud Monitoring is a service Old National debit card holders are automatically enrolled in. If we ever suspect that your card is being used by someone other than you, we’ll send you a real-time text alert, email or phone call and ask for your confirmation. Based on your response, we can immediately shut down your card if necessary. If you prefer, you can opt out of Automated Fraud Monitoring alerts.

   Both Card Controls and Automated Fraud Monitoring are free services, and together they provide a double layer of protection for your account and debit card.

2. Where can I find loan payoff information?

   For the correct amount to pay off a loan, please call Client Care at 1-800-731-2265, Option 4, or visit any Old National banking center.

   A loan's payoff information is not available within Online or Mobile Banking. The remaining balance shown on a loan within Online and Mobile Banking may not reflect all interest, fees, payments, etc. To obtain the correct amount to pay off a loan, it is best to call us or visit a banking center.

   Please note that loan payoff amounts over $3,500 must be paid in a banking center and cannot be accepted over the phone. 

   Amounts under $3,500 can be accepted by phone as an electronic check (eCheck) only, and not by credit card or debit card. There is also a fee associated with loan payments made by phone. You will need to have your routing number and account number to pay by eCheck.
   
   Please see our separate FAQ on obtaining the payoff amount for a mortgage loan.

3. How do I sign up for direct deposit?
   1. Gather your account information, including the Old National routing number of 086300012 and your account number found on the bottom of your Old National check. There are three groupings of numbers on the bottom of your check. Your account number is the center set of 7-10 numbers.
   2. Contact your employer or depositor to verify if they have a process for direct deposit.
   3. If you are switching direct deposit from another bank to Old National, you can use our Direct Deposit Switch Form.
   4. Watch for your first deposit, which can take up to two months.

   Direct deposit contact information:

   Type of Direct Deposit	New Direct Deposit (switch from paper checks to electronic deposit)	Existing Direct Deposit (switch from another bank to Old National)
   Salary, Pension, Dividends, Investment income	Contact your employer or payor directly.
   Social Security or Supplemental Social Security	Visit www.godirect.org or call Go Direct at 1-800-833-1795	Call 1-800-772-1213
   Railroad Retirement		Call 1-800-808-0772
   Civil Service Retirement (Office of Personnel Management)		Call 1-800-767-6738
   Veterans Compensation	Call 1-877-838-2778
   Other Federal Agency Benefits	Contact the agency directly or call Go Direct at 1-800-333-1795 to get the phone number of many federal agencies.

4. What does this change mean for me?

   Our commitment to our existing clients and communities is not changing. We are simply growing as a community bank, and we're gaining even more resources and expertise to serve you - and all of our clients - better. In fact, you will soon have full access to more than 250 banking centers across Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota and Wisconsin to manage your Old National account(s).

   As always, please feel free to contact Client Care with any questions at 1-800-731-2265 or visit your nearest Old National banking center.

5. How do I enroll in Zelle®?

   You can send, request or receive money with Zelle^®.
   
   To start using Zelle^® at Old National, you must be enrolled in Online or Mobile Banking.
   
   Once enrolled, login and locate Send Money with Zelle^® in the Mobile App Payment Center or the Move Money tab in Online Banking. From there, complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle^®.

6. Rethinking Financial Literacy — Skills That Matter More
   Mastering money isn’t about memorizing formulas or reading dusty textbooks. It’s about developing instincts, decision-making muscles, and a sense of timing that protects and grows resources.
7. Common Financial Mistakes to Avoid
   Just as to-do lists can be a key part of planning, do-not-do lists can be helpful reminders to avoid mistakes that others have made.1.Impulse
8. What if I want to send money to someone whose financial institution doesn't offer Zelle?

   You can find a full list of participating banks and credit unions live with Zelle^® here.

   If your recipient's financial institution isn't on the list, don't worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle^® by downloading the Zelle^® app for Android and iOS.

   To enroll with the Zelle^® app, your recipient will enter their basic contact information, an email address and U.S. mobile number and a Visa^® or Mastercard^® debit card with a U.S.-based account (does not include U.S. territories). Zelle^® does not accept debit cards associated with international deposit accounts or any credit cards.

9. Diig
   Digital Estate Planning: What to Know Many important financial and personal assets are now mainly (or only) available digitally. Digital estate
10. 3 ways employers can utilize employee engagement tech to reduce turnover
    For HR leadership, zeroing in on employee engagement efforts has never been so critical, as record high resignation rates and a plethora of open