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1. 3 Customer Retention Strategies to Avoid Like the Plague
   Not all customer retention strategies are equally effective. Here are a few to avoid when building your customer base
2. 5 Ways to Increase Employee Engagement
   Leaders need to prioritize employee engagement levels, even in a slower economy. In the aftermath of Covid-19, we have settled into a slowing economy.
3. 6 Mistakes That Small Businesses Make That Damage Their Credit
   If you own a small business, you know that having a good business credit score can make your business thrive. That’s why it’s important not to make
4. Old National Client Profile: Bell Ambulance expands, assists neighboring states with hurricane relief during busy year
   Old National Client Profile: Bell Ambulance expands, assists neighboring states with hurricane relief during busy year
5. What Will Customer Service Look Like In The Months To Come? Predictions For 2021
   Customer Service 2021@placesofourlives via Twenty20The stress and uncertainty of 2020 events have forced a heavy, transformative hand on the customer service industry. Customer service teams were asked to do more with less while customers had more questions than ever. Strapped for time and resources, customer service o
6. How CISOs can manage the cybersecurity of high-level executives
7. What Rising Interest Rates Mean For Business
   Short=term and long-term interest rates Dr. Bill Conerly based on data from the Federal Reserve System Some interest rates have begun to rise, with
8. How to Build Client Relationships Without Meeting Face-to-Face
   Building a remote services business requires more than just finding clients via advertising. With the power of the internet and the impact of the
9. Coronavirus And Your Retirement Plan, Should You Do Something?
   Most of you knew this would happen again sooner or later, the time when the stock market experiences a sharp decline. The inevitable big down day (which could perhaps turn into down weeks or months) happened during the past few days when both the Dow, NASDAQ, and S&P markets closed significantly lower. Hopes for a quic
10. Check Fraud is Up: 4 Steps to Protect Yourself
    Check fraud is on the rise. Learn four things you can do to protect yourself. While you may need to occasionally write a check, it’s important to understand the risks – and how to protect yourself. When you have the option between paying by check, credit card, debit card, or an ACH transfer, realize that checks are by