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        1. What Will Customer Service Look Like In The Months To Come? Predictions For 2021
          Customer Service 2021@placesofourlives via Twenty20The stress and uncertainty of 2020 events have forced a heavy, transformative hand on the customer service industry. Customer service teams were asked to do more with less while customers had more questions than ever. Strapped for time and resources, customer service o
        2. Digital Marketing Mistakes Most Small Businesses Are Still Making
          Digital marketing is unique on many levels. Unlike any traditional form of marketing, it can be totally free (which means small businesses can compete
        3. Work Friendships Are Key For Team Camaraderie, But How Do You Cultivate Them Remotely?
          gettyHands down, one of the benefits of an office environment is the ability to hang out with our work friends. There’s a reason why the term “work spouse” has become so common. Whether your work friends are like family or you just have one buddy who has made an otherwise toxic workplace tolerable, for most of us work
        4. 3 Strategic Areas Every Growing Business Should Focus On When Uncertain Economic Times are Upon Us
          Optimizing key areas will help ensure your vision is sharply focused on creating the most impact. Shawn Johal is an Entrepreneurs' Organization (EO)
        5. 5 Tips to Scale Manufacturing Business Operations
          The number one hope for all business owners is for their company to grow and succeed. However, there are a lot of barriers to sustaining that growth and expansion for continued success. Scaling business operations is not an easy feat. It is even more difficult to scale a manufacturing business. Thankfully, there are ma
        6. 5 Ways to Ensure You're Providing Value to Customers
          Measure the right metrics and get on the same page as your customers. They will thank you by returning over and over again. The most important thing
        7. End of the Bull Market?
          One of the longest bull markets of our lifetimes may be ending and many investors may not be prepared for what comes next. Surprisingly, we are not talking about the stock market but rather the bond market.
        8. Riding The Labor Wave: Finding The Right Time To Hire
          As workers shift locations around the country, expand their working base, and change the borders of America’s commute, the talent pool available to companies has grown exponentially.
        9. Since George Floyd: Old National Bank, Northside Funders Group, and Supporting Economic Development Equity in Minneapolis
          Following the murder of George Floyd in Minneapolis in May of 2020, many companies committed to advancing equity and empowering their local
        10. How Will Senior Living Providers Capture the Middle Market?
          The largest wave of Baby Boomers is beginning to hit the age in which senior living becomes a factor for their near- and long-term lifestyles. In less than a decade, every Boomer will be 65 or older, which means there’s going to be a major demand for a spectrum of senior living offerings. Unlike previous generations, B