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1. Customer Retention Optimization Strategies to Keep Customers Long-Term
   Your customers are your enterprise’s life’s blood. When you get a new customer, work to retain them and grow customer lifetime value. While the sales team will always be looking for new customers, retaining a current customer is far cheaper than finding a new customer to replace them. When you retain a customer, you’ve
2. Federal vs. private student loans: How to choose (and why it matters)
   Investing in yourself is money well-spent, as it can lead to personal growth and the potential to increase your income with honed skills and new degrees. But how do you plan to finance it?
3. 4 Ways Nearshoring Can Benefit Your Business
   Here's what to consider if you're looking to bring your supply chain closer to home.
4. The Unstoppable Growth Rate Of Latino-Owned Businesses In America
   In the vibrant tapestry of the U.S. economy, Latino-owned businesses have emerged as a dynamic and influential force.
5. What to do when your employees can’t save for retirement
   At CSAA Insurance Group, we’ve had a 401(k) plan that matches up to 6% of an employees’ pre-tax income for many years. It’s a terrific benefit, but we were concerned that many of our people were not taking advantage of this benefit to save for their retirement. When we spoke with enough of them, a common theme emerged:
6. Why Working Virtually Is Great For Businesses
   During this unprecedented global health crisis, many companies around the world are operating remotely to protect employees and prevent the spread of the coronavirus. With a vaccine still in development, this new way of working will likely continue for the foreseeable future. While it takes some getting used to and com
7. Retire With Confidence: Master Your Finances & Lifestyle
   Are you financially ready for retirement? Here are some practical steps to help you prepare and ensure you have a stress-free retirement
8. What Will Customer Service Look Like In The Months To Come? Predictions For 2021
   Customer Service 2021@placesofourlives via Twenty20The stress and uncertainty of 2020 events have forced a heavy, transformative hand on the customer service industry. Customer service teams were asked to do more with less while customers had more questions than ever. Strapped for time and resources, customer service o
9. Navigating the Grand Rapids Housing Market
   Explore what first-time buyers should know about the Grand Rapids housing market, from home values and local grants to smart strategies for navigating the process.
10. Political Speech in the Workplace: Strategic Considerations for Employers
    Political speech at the office has become a daunting challenge for employers. This article offers key strategies for maintaining a respectful environment while respecting employees' rights