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How to Order (or Reorder) Checks
Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.
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Business Banking Secrets Revealed
handling money for your business, understanding the basics of business banking is key.
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How do I sign up for direct deposit?
- Gather your account information, including the Old National routing number of 086300012 and your account number found on the bottom of your Old National check. There are three groupings of numbers on the bottom of your check. Your account number is the center set of 7-10 numbers.
- Contact your employer or depositor to verify if they have a process for direct deposit.
- If you are switching direct deposit from another bank to Old National, you can use our Direct Deposit Switch Form.
- Watch for your first deposit, which can take up to two months.
Direct deposit contact information:
Type of Direct Deposit New Direct Deposit
(switch from paper checks to electronic deposit)Existing Direct Deposit
(switch from another bank to Old National)Salary, Pension, Dividends, Investment income Contact your employer or payor directly. Social Security or Supplemental Social Security Visit www.godirect.org or call Go Direct at 1-800-833-1795 Call 1-800-772-1213 Railroad Retirement Call 1-800-808-0772 Civil Service Retirement (Office of Personnel Management) Call 1-800-767-6738 Veterans Compensation Call 1-877-838-2778 Other Federal Agency Benefits Contact the agency directly or call Go Direct at 1-800-333-1795 to get the phone number of many federal agencies. -
Can I use Zelle® internationally?
In order to use Zelle®, the sender's and recipient's bank accounts must be based in the U.S.
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What is the "Pending" transaction in my Digital Banking transaction history?
When you see “Pending" transactions in your Digital Banking history, it can represent two different types of activities on your account:
ATM or Debit Card Transactions
This "Pending" transaction could be a recent ATM or Debit Card transaction that has not yet posted to your account. For example, it could be an ATM withdrawal or a Debit Card purchase you made from a merchant. You will be able to see specific details, such as the name of the store where you made a purchase, after the transaction has posted to your account.Certain Deposits
A "Pending" transaction can also be a recent deposit which has checks or other items from a bank other than Old National and are, therefore, not available for you to immediately withdraw. This type of transaction will show under "Pending," as both a deposit and as a withdrawal, until Old National collects the funds from the other bank. Once these funds are collected, they will become part of your available balance and will no longer show as a withdrawal on your account. This could be as soon as the next business day after your deposit is made, but in some instances it may be longer.To obtain additional details about "Pending" transactions, you can contact Client Care at 1-800-731-2265.
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What are Card Controls and Alerts?
Card Controls and Alerts enable you to monitor and manage your debit card activity from within Online Banking and the Mobile App. There is no cost to use Card Controls.
Here are a few of the benefits of using Card Controls:
Monitor
Know exactly what is happening with your debit card, anytime and anywhere. Turn on alerts for Internet purchases, ATM transactions and more.Manage
Use Card Controls to immediately turn your debit card on or off in case it is misplaced or lost, or for any other reason. You can also set transaction limits, so all debit card transactions above a certain amount will be declined.Visit our Card Controls page for more information, including how to enroll.
Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report any unauthorized activity.
Please note that Card Controls are for debit card transactions and HELOC cards only. They are not available for checks clearing or ACH transactions.
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Building a Solid Financial Foundation
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Take Ownership of the Customer Experience
geralt / Pixabay I recently visited the website of a prominent sports apparel business to order some expensive Adidas for my 16-year-old. I’m a busy, working mom and have fully embraced all the advantages online shopping can offer. Over the past 10 years, I’ve probably spent thousands of dollars with this business and
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In hindsight, it makes sense that at the height of the COVID-19 pandemic Americans hoarded more money than ever. In fact, the U.S. Bureau of Economic
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Protect Your Business: The 4 Most Common Business Lawsuits
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A Few Social Security Changes Are Starting in April. Here's What Recipients Need to Know
Social Security isn't always the easiest program to navigate because it's constantly going through changes. Some changes are expected, such as