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Customer Retention Optimization Strategies to Keep Customers Long-Term
Your customers are your enterprise’s life’s blood. When you get a new customer, work to retain them and grow customer lifetime value. While the sales team will always be looking for new customers, retaining a current customer is far cheaper than finding a new customer to replace them. When you retain a customer, you’ve
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In the era of remote work, we still need offices
If there’s one thing we know to be true in the business world, it’s that where Google leads, others will follow. Recently the company announced its plan to let employees work from home through the summer of 2021. If arguably the number-one advocate of in-office culture is leaving desks empty for more than a year, it be
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Covid-19 Pandemic Fraud
We are living in unusual times. And when normal processes change, it opens the door for bad actors to get involved. One simple example: Many offices are now empty, so we are seeing a rise in mail theft. Fraudsters are stealing unmonitored business mailboxes, going through the material, and using it to gather sensitive
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The Economy Is Going Well Now, But Questions About The Longer Run Remain
As the economy roars back from the pandemic’s lockdowns and quarantines, its near-term prospects look marvelously bright in just about every sector – employment and retail, capital spending and housing.
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Equipment Finance: Understanding Licensing Obligations
COMMERCIAL EQUIPMENT lessors and finance companies face a web of state and federal laws applicable to various aspects of their business activities. In
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Foster Leadership In Your Workplace With These 6 Foolproof Tips
We’ve all probably heard the old adage before: there’s no ‘I’ in team. Every employee is an asset to the team and brings value by working together. A good leader follows this adage. But, a great leader gets the entire team in the “there’s no ‘I’ in team” mentality and builds them up to be future leaders by fostering le
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A CPA's Guide to the New Later Tax-Filing Deadline
April 15 has become synonymous with tax-filing day ... but not this year. Due to coronavirus concerns, the IRS has decided to give taxpayers until July 15 to safely complete their returns and file them. The announcement, made on March 20 via Twitter by Treasury Secretary Steven Mnuchin, doesn't have all the blanks fill
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How Small Businesses Balance Their Staff With Freelancers
Now, small businesses balance their staff with freelancers. A recent study done by UpWork.com and the Freelancers Union found that around 57 million Americans were working as freelancers as of 2019. This makes up about 36 percent of the U. S. workforce and amounts to $1.4 trillion in earnings. The term “gig economy” ha
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Welcoming Access: Introducing Braille Debit Cards
Old National Bank is proud to announce an exciting option to better serve its visually impaired clients: as of September 18, 2025, clients can request
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2022 LPL Financial Club Level Recognition
For 2022, 26 Old National Investments (ONI) Wealth Advisors qualified for one of LPL Finacial's club levels.