220 results found
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What is the minimum to open an IRA account?
The minimum amount to open an IRA Savings account is $50. The minimum amount to open an IRA Certificate of Deposit is $500.
Old National offers both Traditional and Roth IRAs. Learn more about each. If you have additional questions, please contact Client Care at 1-800-731-2265 or visit a banking center.
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How can I delete my online/mobile banking profile?
If you would like to delete your online/mobile banking profile, please call us at 800.731.2265 or visit us at an Old National banking center and we will be happy to assist.
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How can I make a mortgage payment in Mortgage Manager?
You can use Mortgage Manager to make your mortgage payment within Online and Mobile Banking. Our guide for Accessing Mortgage Manager through Online and Mobile can help you get started. Once you have accessed Mortgage Manager, there are several ways to make payments explained in the following guides:
- Make a One-Time Payment - Mortgage Manager: How to Make a Mortgage Payment guide
- Enroll in Autopay - How to Enroll in Autopay guide
- Set up Flexible Payments - To learn more on how to enroll contact Mortgage Servicing at 1-866-853-3277.
Here are several other options for making mortgage payments:
- Visit any Old National banking center to make a payment
- Mail a check to PO Box 3789, Evansville, IN 47736
- Not using Mortgage Manager? Use the Mortgage Loan Autopay form to set up automatic payments on a mortgage
- Pay by phone by calling Mortgage Servicing at 1-866-853-3277. (A fee will be associated if you pay by phone.) Payments made by phone can only be accepted as an electronic check (eCheck) and not by credit card or debit card. You will need your routing number and account number to pay by eCheck.
If you need assistance with any of the above payment options, please contact Mortgage Servicing at 1-866-853-3277.
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How can I know when my stimulus payment has been direct deposited to my account?
Visit the IRS Get My Payment (GMP) portal at https://www.irs.gov/coronavirus/get-my-payment to see if you can expect a 2021 Economic Impact Payment. The GMP portal will provide the date when your payment was or will be sent. If GMP reflects a direct deposit date and partial account information, then your payment has been deposited to that account.
If you haven't already, make sure you are enrolled in Old National Online and Mobile Banking. This will enable you to see a pending transaction from IRS TREAS, if the U.S. Treasury has sent your payment by ACH. You can monitor through Online and Mobile Banking to see when the deposit actually posts to your account making the funds available for use.
You can also set up text banking and automated alerts within Online Banking or push notifications (under settings) within our Mobile App, so you will be notified when a large deposit is made to your account or when your balance increases by a certain amount.
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How can I find an ATM?
There are several ways to find an Old National ATM through our website and our Mobile App:
On the website
Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box.- To find an ATM near a specific location, enter the location address (as much as you know), city/state or zip code. Select Search.
- To find an ATM closest to your current location, enter your location and choose Search or just search for "Current Location." A listing of your nearest banking centers and ATMs will be provided. This listing will include branches with ATMs as well as standalone ATMs - some part of the Old National network and some part of the Allpoint network. You can also choose to Get Directions.
In the Mobile App
- Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find an ATM by address, zip code or city.
- If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.
Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.
Deposits at ATMs
Old National has many ATMs that will accept cash and check deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:- Go to the oldnational.com locator
- Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
- Type your zip code or city/state into the Search bar to find the nearest ATMs
Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.
If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.
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Why was I charged a paper statement fee?
Some Old National accounts require the use of electronic statements or eStatements to avoid a monthly paper statement fee. This would have been disclosed when the account was opened. If you disable eStatements for Student Checking, Everyday Checking or Personal Plus accounts, there will be a paper statement service charge of $3 per month.
You can enroll in eStatements, and select the accounts for which you want to receive eStatements, through Online Banking or the Mobile App. Just follow these simple steps:
In Online Banking
- Log in to Online Banking.
- Click eStatement Preferences under Statements and check the box next to the account(s) for which you want to receive eStatements. If the box is already checked when you navigate to this page for the first time, please uncheck and re-check the box to ensure your preference is correctly saved. Choose Save Changes.
Enrolling in eStatements from our Mobile App is similar.
On the Mobile App
- Click on the Mobile Banking app and log in to your account.
- Select the More menu button at the bottom of the screen.
- Click eStatement Preferences and check the box next to the account(s) for which you want to receive eStatements.
- Click Save Changes.
When you enroll in eStatements, you will no longer receive a paper statement.
If you have questions or need assistance, please contact Client Care at 1-800-731-2265.
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How do I use Quick Pay in Online Bill Pay?
On a Web Browser
Here’s how you make a payment from the Quick Pay section on the Digital Banking homepage.- First, log in to your Digital Banking account.
- On the account homepage under Pay to select your payee from the drop-down list. If you have not set up a Payee, please go back to the section on how to Add a Payee.
- In the Pay from section, select the account you would like to make the payment from.
- Use the Calendar to select the available date you want the payment to arrive to the payee and click Save. Keep in mind that some payment options take longer to issue than others, so your available dates may reflect this delay.
- Next, enter the dollar amount you wish to pay.
- When finished, click Schedule Payment.
- You will be asked to confirm your payment, click Confirm to schedule and send your payment or Cancel if you need to make changes.
On the Mobile App
- From a mobile app, simply log in, tap Pay & Transfer, then Bill Pay.
- Select the To/Payee and the From account.
- Enter the amount and the date you want the payment to arrive to the payee.
- Tap Pay.
- You will be asked to confirm your payment, tap Yes to schedule and send your payment or No if you need to make changes.
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How do I add a payee in Online Bill Pay?
From a Web Browser
- Log in to your Digital Banking account and choose Bill Pay in the top menu.
- To add a new payee, type the name of the payee in the “Need to pay someone new?” entry box near the top middle of the main payments page.
- As you type, what you are typing is matched to a known payee.
- If you see your payee in the drop down list, click the name and then click the Add button. Enter and confirm the account number and add an optional nickname.
- Select Add Payee.
If you do not see the name in the drop down, don't worry, just complete typing the name of your payee and click the Add button. You will then be asked for some information about your payee:
- Account Number – This is your account number with the payee. Enter the account number as it appears on your bill. When making a payment to a person and not a business, you may not have an account number to provide. If this is the case, leave the account number field blank.
- Nickname - This field is optional, but if you have a different way to identify the payee besides the payee name, enter it here.
- Payee Address – This is the address to which you send your payment.
- Payee Phone Number – Enter the phone number your biller provides for questions about your bill. If you are adding a company, look for a customer service phone number on your bill, statement, or invoice. If you are adding a person, use the person's work, home, or mobile number.
- Zip code – Enter the payee's zip code to which you send your payment.
When your payee is added, it will display at the top of your payee list on the main payments page. The next time you come back to the screen, your payees will display in alphabetical order. Bill Pay has its own FAQ in Digital Banking as well. You can find it on the Bill Pay screen in the lower right corner under I want to . . .
Mobile App
- Open the Mobile App, tap Payment Center, then Bill Pay.
- Select Payees at the top right of the screen
- In the Add a person or business field begin adding information for those you want to pay. The app will guide you through entering any additional information needed.
If you need assistance with enrolling in Bill Pay, please contact Client Care at 1-800-731-2265.
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Can I make a deposit through an Old National ATM?
Old National has many ATMs that will accept deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:
- Go to the oldnational.com locator
- Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
- Type your zip code or city/state into the Search bar to find the nearest ATMs
Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.
If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.
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How do I apply for a business loan?
You will want to talk to a member of our business banking team, since the best loan solution can depend on your specific needs and goals. To help expedite the process when you apply for a business loan, visit our documents you will need page. Here we provide a checklist of items we need to consider your business loan request, including small business administration and commercial real estate loans.
You will also find a link to our Personal Financial Statement form, Personal Financial Statement WI Residents Only residents and our SBA Loan Submission Packet.
To get our conversation started, please call us at 1-800-731-2265 or send an information request form.