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Search for Order or Reorder Checks

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    How to Order (or Reorder) Checks

    Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

    2,180 results found

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    3. How do you write a check?

      To write your check, fill out the fields carefully and sign at bottom right. We’ve included a properly filled out check below, as an example.

      Sprint FAQ Check image no highlite.png

      A few notes:

      • The date at the upper right can be any standard format that includes the day, month and year.
      • Write the full name of the person, business entity, or organization who is receiving the check in the “Pay to the Order of” field.
      • The box at the right is for a numerical representation of the amount you’d like to pay the recipient.
      • The line with “dollars” at the end is where you write out the amount you’d like to pay the recipient in words; write the cents as a fraction XX/100; if there’s extra space, draw a line until “dollars” so that no one can adjust the amount you wrote.
      • The lower left field is for personal notes; this is optional. Some people like to write what the check is for, so they can remember when reviewing their records; If you’re paying a specific bill, you may be asked to write your invoice number or other identifying information you have on record with the company you’re paying.
      • Sign the check at lower right with the signature that you use for all important documents.
      • If you make a mistake on your check, you can cross it out and put your initials next to it and then write what you meant to write.
    4. What is the "Pending" transaction in my Digital Banking transaction history?

      When you see “Pending" transactions in your Digital Banking history, it can represent two different types of activities on your account:

      ATM or Debit Card Transactions
      This "Pending" transaction could be a recent ATM or Debit Card transaction that has not yet posted to your account. For example, it could be an ATM withdrawal or a Debit Card purchase you made from a merchant. You will be able to see specific details, such as the name of the store where you made a purchase, after the transaction has posted to your account. 

      Certain Deposits
      A "Pending" transaction can also be a recent deposit which has checks or other items from a bank other than Old National and are, therefore, not available for you to immediately withdraw. This type of transaction will show under "Pending," as both a deposit and as a withdrawal, until Old National collects the funds from the other bank. Once these funds are collected, they will become part of your available balance and will no longer show as a withdrawal on your account. This could be as soon as the next business day after your deposit is made, but in some instances it may be longer.

      To obtain additional details about "Pending" transactions, you can contact Client Care at 1-800-731-2265.

    5. What are Card Controls and Alerts?

      Card Controls and Alerts enable you to monitor and manage your debit card activity from within Online Banking and the Mobile App. There is no cost to use Card Controls.

      Here are a few of the benefits of using Card Controls:

      Monitor
      Know exactly what is happening with your debit card, anytime and anywhere. Turn on alerts for Internet purchases, ATM transactions and more.

      Manage
      Use Card Controls to immediately turn your debit card on or off in case it is misplaced or lost, or for any other reason. You can also set transaction limits, so all debit card transactions above a certain amount will be declined.

      Visit our Card Controls page for more information, including how to enroll.

      Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report any unauthorized activity.

      Please note that Card Controls are for debit card transactions and HELOC cards only. They are not available for checks clearing or ACH transactions.

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    10. How do I transfer funds in Digital Banking?

      Digital Banking

      To transfer funds between your Old National deposit accounts: Choose Move Money and Make a Transfer. This will enable you to transfer funds between Old National accounts only. You can choose your accounts, select today's date and complete the transfer at that time. You can also select a future date or setup recurring transfers. 

      To transfer funds to your account at another financial institution: Choose Move Money and then External Funds Transfers. Please note that when adding a new account at another financial institution, the account will need to be verified, meaning you may not be able to transfer immediately. 

      To transfer funds from an Old National checking/savings account to pay on an Old National loan: For personal loans other than mortgage loans, choose Move Money and Make a Transfer. Mortgage loan payments can be made through Mortgage Manager within Online Banking. (Visit our resource page for Mortgage Manager.) 

      To send money or receive money from another person:
      You can send, request or receive money with Zelle®.

      To get started, log in to Old National’s Online and navigate to Move Money tab. Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it and you're ready to start sending and receiving with Zelle®.

      To send money using Zelle®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit Send. In most cases, the money is available to your recipient in minutes.

      To request money using Zelle®, choose Request, select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit Request. In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®.

      To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.

      To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.

      To transfer funds from an account at another financial institution to pay an Old National Loan: Choose Move Money, then Loan Payment. You will be asked to add an account or you can choose Make Payment for established accounts. Please note that when adding a new account at another financial institution, the account will need to be verified, meaning you will not be able to transfer immediately. 

      Mobile App 

      To transfer funds between your Old National deposit accounts: Tap Transfers from the bottom of the screen. Select the To and From accounts and the amount to transfer. Mobile app transfers are effective the same day as long as it is done before the cut-off. 

      To transfer funds from an Old National checking/savings account to pay on an Old National loan: For personal loans other than mortgage loans, tap Transfers at the bottom of the screen. Select the T and From accounts and the amount to transfer. Transfers through the mobile app are effective the same day as long as it is done before the cut-off.

      Mortgage loan payments can be made through Mortgage Manager. 
      Tap Payment Center, then Manage & Pay Mortgage. Tap Pay to access Mortgage Manager. You can also setup automatic payments for your mortgage loan in Mortgage Manager. 

      To send money to another person:
      You can send, request or receive money with Zelle®.

      To get started, log in to Old National’s Mobile App and navigate to Send Money With Zelle®. Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it and you're ready to start sending and receiving with Zelle®.

      To send money using Zelle®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit Send. In most cases, the money is available to your recipient in minutes.

      To request money using Zelle®, choose Request, select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit Request. In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®.

      To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.

      To transfer funds from an account at another financial institution to pay an Old National Loan: Tap Payment Center, then Pay Loan. You will be asked to add an account or you can Make Payment with established accounts. 

      Please note that when adding a new account at another financial institution, the account will need to be verified, meaning you will not be able to transfer immediately. If you need assistance with transferring funds, please contact Client Care at 1-800-731-2265.