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    1. What Your Customers Really Think About Customer Service
      We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
    2. In the era of remote work, we still need offices
      If there’s one thing we know to be true in the business world, it’s that where Google leads, others will follow. Recently the company announced its plan to let employees work from home through the summer of 2021. If arguably the number-one advocate of in-office culture is leaving desks empty for more than a year, it be
    3. 3 Areas to Improve for Customer Service Work-From-Home
      Despite worldwide lockdowns and varied attempts at a return to regular life, the pandemic shows no signs of letting up.
    4. 3 ways banks, fintechs and FIs can harness AI for success
      How will advanced AI-powered financial services enhance the customer experience? According to a report published by consulting group Opimas, the financial services sector was projected to have spent US$1.5 billion on artificial intelligence (AI) in 2018, rising to US$2.8 billion by 2021. Much has been made of the expec
    5. SBA Loans: Preferred Lenders like Old National Bank
      SBA Loans: Preferred Lenders Old National Bank Streamline the Process. Loans guaranteed by the United States Small Business
    6. The Benefits of SEO for Small Businesses
      Search Engine Optimization (SEO) is the key to making your business visible and searchable for your target audience. However, there’s more to SEO than the search element. Here’s what you need to know about investing in SEO for your small business and the benefits of SEO for your small business if you have an effective
    7. Why Hospitals Without Robust Revenue Cycle Support are Losing Millions
      A frequent knock on electronic health records (EHRs) has been that they’re just glorified billing systems that fail to provide enough clinical
    8. Good debt vs. bad debt: Understanding the difference
      Not all debt is created equal. Read on to understand the difference between good and bad debt, and how to adjust your strategies based on your own financial situation
    9. How To Track Your Spending And Slay Your Finances
      Do you ever find yourself wondering where all your money went at the end of the month?
    10. Key Marketing Mistakes Entrepreneurs And Small Business Owners Should Avoid
      Company team gets bad news about latest marketing campaign.gettyThe term “mistakes” has a negative connotation to it. You made a decision or implemented something that didn’t go as planned, and now you have to deal with the repercussions. Marketing mistakes, even ones that seem massive in the moment, only end up being