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FDIC-Insured - Backed by the full faith and credit of the U.S. Government

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        1. What is the Allpoint ATM Network?

          Allpoint is a network of 55,000 ATMs that provides Old National clients fee-free (also known as surcharge-free) access to their accounts. Allpoint ATMs are listed as "Allpoint Surcharge-Free ATM" on our website locator at oldnational.com/locations.

          To find an Allpoint ATM, go to our website locator at oldnational.com/locations. Select the "Allpoint Surcharge-Free ATM" filter. You can also use the locator within our Mobile App to find Allpoint ATMs. 

          Allpoint ATMS are located in local, regional and national retailers across all 50 states, Puerto Rico, Canada, Mexico, Australia and the United Kingdom. This includes merchants such as CVS, Kroger, Target, Walgreens, Winn-Dixie and many others.

          Transactions that can be completed at Allpoint ATMs include withdrawals, transfers and balance inquiries. Home equity cards cannot be used at Allpoint ATMs.

          Allpoint ATMs will also have an Allpoint logo on them. Some may also be branded by other financial institutions, but you can still use them fee-free if they have the Allpoint logo showing they are part of the Allpoint Network.

        2. Can I access my Old National account while in another state?

          Yes. There are several ways you can access your account while traveling in another state.

          Old National has banking centers in Indiana, Kentucky, Michigan, Wisconsin and Minnesota. We also have locations in Danville, Illinois. As an Old National client, you can access your accounts at any of these branches. To find one near you, use our branch and ATM locator on oldnational.com or the locator within our Mobile App.

          Old National clients also have access to more than 55,000 fee-free ATMs through the Allpoint network. Allpoint ATMs are located in local, regional and national retailers across all 50 states, Puerto Rico, Canada, Mexico, Australia and the United Kingdom. To find an Allpoint ATM, use our oldnational.com locator and select the Allpoint Surcharge-Free ATMs filter. You can also use the locator within our Mobile App to find Allpoint ATMs. 

          Yet another way to access your Old National account is through our Online and Mobile Banking, which enables you to bank anytime, and from anywhere that you have Internet access.

        3. What is the Main Street Lending Program?
          The Federal Reserve Main Street Lending Program is structured to keep credit flowing and provide low-cost loans to small and mid-size businesses that were in good financial standing before the onset of the COVID-19 crisis. If you are considering applying for a Main Street Loan, please contact your Old National Relationship Manager or mainstreetlendingprogram@oldnational.com. You can also visit the Federal Reserve website for more information including downloadable FAQs or The Federal Reserve Bank of Boston website.
        4. How do I sign up to use the Allpoint ATM network?

          You do not have to sign up to use Allpoint's 55,000 ATMs in addition to Old National ATMs. Enrollment is automatic for Old National clients who have an Old National debit/ATM card.

          You can find Old National and Allpoint ATMs by using the locator on oldnational.com. When searching, select the "ATM" and "Allpoint Surcharge-Free ATM" filters. You can also use the locator within our Mobile App to find your nearest ATMs.

        5. How can I find Allpoint ATMs?

          To find an Allpoint ATM, go to our website locator at oldnational.com/locations. Select the "Allpoint Surcharge-Free ATM" filter. Just type a zip code or city/state into the locator Search box. You can also use the locator within our Mobile App to find Allpoint ATMs.

          Allpoint ATMs are located in local, regional and national retailers across all 50 states, Puerto Rico, Canada, Mexico, Australia and the United Kingdom. This includes merchants such as CVS, Kroger, Target, Walgreens, Winn-Dixie and many others.

          Allpoint is a network of 55,000 ATMs that provides Old National clients fee-free ATM access to their accounts.

        6. How do I schedule an appointment to visit a banking center?

          You can schedule an appointment with your local banking center, by calling the location directly or making an appointment online through our website.

          If you need to find a nearby location, with phone number and hours, you can do so through our locator at oldnational.com/locations. Each banking center on our locator also has a Make an Appointment button for online scheduling.

          Note: Currently, we are not able to use online scheduling to make appointments for Commercial Banking, Wealth Management, Investments or Mortgage Lending. To schedule an appointment with one of these areas, please call the appropriate number below:

        7. How can I find fee free ATMs?

          With your Old National debit/ATM card, you can use any Old National or Allpoint ATM with no fees. (Please be aware that Old National charges a $2.50 fee when you use a non-Old National Bank or non-Allpoint ATM.)

          You can find Old National and Allpoint ATMs near you by using the locator on oldnational.com. When searching, select the "ATM" and "Allpoint Surcharge-Free ATM" filters. You can also use the locator within our Mobile App to find your nearest ATMs.

          The Allpoint ATM network provides 55,000 surcharge-free ATMs located in local, regional and national retailers across all 50 states, Puerto Rico, Canada, Mexico, Australia and the United Kingdom. This includes merchants such as CVS, Kroger, Target, Walgreens, Winn-Dixie and many others.

        8. How can I cancel my electronic mortgage statement and receive a paper one by mail?

          You have two options for cancelling electronic mortgage statements.

          First, you can de-activate electronic mortgage statements within Mortgage Manager. Just follow these steps:

          1. Log into Old National Online Banking with your usual User ID and Password
          2. From the summary of accounts, select your Mortgage Loan
          3. This will take you to your Old National Mortgage Loan detail page
          4. Hover over Statements and Documents and select Electronic Mortgage Statements
          5. Select Change Delivery Preferences
          6. Then select Paper Mortgage Statements
          7. Finally, select Save

          Your other option is to call or e-mail Mortgage Servicing at 1-812-468-1800 or mortops@oldnational.com to request the change.

          If you change your mind at any time and would like to resume receiving electronic statements, you can re-activate this service in Mortgage Manager or call us.

        9. How do I order checks?

          There are several ways to order checks:

          • Order directly from our check order company, Harland Clarke, by calling them at 1-800-355-8123 or visiting www.OrderMyChecks.com. Be sure to have your routing and account number on hand. Note that Harland Clarke cannot update your address. If your address has changed, you must submit it through Old National before ordering checks.
          • Log into Online Banking. Go to Additional Services and then select Check Reorder.
          • You may visit any Old National banking center or call Client Care at 1-800-731-2265 and an associate can assist you with a check order.

          If you are a former First Midwest Bank client, you are welcome to continue using your First Midwest Bank checks until you run out; they will be accepted for at least two years.

        10. Can I make a deposit through an Old National ATM?

          Old National has many ATMs that will accept deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:

          • Go to the oldnational.com locator
          • Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
          • Type your zip code or city/state into the Search bar to find the nearest ATMs

          Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.

          If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.