First Midwest BankFirst Midwest Bank logoArrow DownIcon of an arrow pointing downwardsArrow LeftIcon of an arrow pointing to the leftArrow RightIcon of an arrow pointing to the rightArrow UpIcon of an arrow pointing upwardsBank IconIcon of a bank buildingCheck IconIcon of a bank checkCheckmark IconIcon of a checkmarkCredit-Card IconIcon of a credit-cardFunds IconIcon of hands holding a bag of moneyAlert IconIcon of an exclaimation markIdea IconIcon of a bright light bulbKey IconIcon of a keyLock IconIcon of a padlockMail IconIcon of an envelopeMobile Banking IconIcon of a mobile phone with a dollar sign in a speech bubbleMoney in Home IconIcon of a dollar sign inside of a housePhone IconIcon of a phone handsetPlanning IconIcon of a compassReload IconIcon of two arrows pointing head to tail in a circleSearch IconIcon of a magnifying glassFacebook IconIcon of the Facebook logoLinkedIn IconIcon of the LinkedIn LogoXX Symbol, typically used to close a menu
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        1. Why am I being asked to verify my identity when logging in to Digital Banking?

          If our Digital Banking does not recognize the device you are using to log in, you are asked to verify your identity for the security of your account. There are several common reasons that this happens such as:

          • You recently cleared your browser's cookies
          • You are using a different browser from the one you used previously
          • You knowingly or unknowingly asked to not skip this extra security step
          • You are using your browser in private or incognito mode

          After you complete the verification steps of receiving a code by phone call, text message or email, and you enter it to confirm your identity, you can choose Yes, register my private device to avoid repeating the verification process each time.

          If you have questions about verification, please call Old National Client Care at 1-800-731-2265.

        2. SBA Loans and Financing
          Small Business Administration (SBA) loans from Old National Bank offer financing for owners and entrepreneurs looking to start, buy, or expand a business.
        3. What is Mobile Deposit and how do I use it?

          Mobile Deposit is a feature within Digital Banking that allows you to deposit checks by using your phone's camera.

          To use Mobile Deposit

          • Log in to your Mobile App.
          • At the bottom of the screen, choose Check Deposit.
          • In the "To" section, select the account you want to deposit to and enter the amount.
          • Endorse the check by signing your name on the back. Then print For Mobile Deposit Only, or check the mobile deposit box if available.
          • Select the photo icon and capture an image of the front and back of your check.
          • Verify the information and select Deposit.

          You will receive an email confirmation once a Mobile Deposit has been submitted. A second email will be generated when the deposit has been reviewed to let you know the status of the deposit. An approval email does not guarantee that the funds are available immediately. If we receive your mobile deposit by our Mobile Deposit cut-off time of 8pm CST, Monday through Friday (excluding holidays), we consider that business day to be the day of your deposit. Otherwise, we will consider that the deposit was made on the next business day we are open.

          Tips for using Mobile Deposit

          • Take photos in a well-lit area
          • Place check on a dark surface
          • Be sure only the check is in the photo (no fingers holding the check)
          • Make sure the whole check is visible in the guidelines; leave a small amount of space between the guidelines and the edges of the check
          • Give the camera time to focus before taking the photo; being too close can make the check image blurry
          • Tap the center of your screen to get a clear picture
          • Make sure the check isn't folded or torn

          If you need assistance with using Mobile Deposit, please call Client Care at 1-800-731-2265.

        4. Money Market vs CD: How to Decide
          What's the difference between a CD and a money market account? Learn the pros and cons of both—and how to decide between a CD and money market account.
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