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        1. Can I open a checking account online?

          We do provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Account button.

          We offer a variety of checking accounts to meet different needs. If you would like to talk to someone about the type of checking that would be best for you, please visit a banking center or call us at 1-800-731-2265.

        2. Trump Tariffs Create Customer Experience Opportunities For Business
          During these unsettled times, businesses might be tempted to focus less on customer experience in the quest to keep customers spending at all. Don’t.
        3. How do you write a check?

          To write your check, fill out the fields carefully and sign at bottom right. We’ve included a properly filled out check below, as an example.

          Sprint FAQ Check image no highlite.png

          A few notes:

          • The date at the upper right can be any standard format that includes the day, month and year.
          • Write the full name of the person, business entity, or organization who is receiving the check in the “Pay to the Order of” field.
          • The box at the right is for a numerical representation of the amount you’d like to pay the recipient.
          • The line with “dollars” at the end is where you write out the amount you’d like to pay the recipient in words; write the cents as a fraction XX/100; if there’s extra space, draw a line until “dollars” so that no one can adjust the amount you wrote.
          • The lower left field is for personal notes; this is optional. Some people like to write what the check is for, so they can remember when reviewing their records; If you’re paying a specific bill, you may be asked to write your invoice number or other identifying information you have on record with the company you’re paying.
          • Sign the check at lower right with the signature that you use for all important documents.
          • If you make a mistake on your check, you can cross it out and put your initials next to it and then write what you meant to write.
        4. Online Banking
          Online Banking from Old National gives you free 24/7/365 access to your accounts. Log in today for a convenient and secure experience.
        5. Commercial Checking Accounts
          Old National has several commercial checking options, including a deluxe account, a variety of analyzed accounts, and customizable accounts for your business.
        6. Treasury Management Information Center
          Contact us today! You can also get guides to the ONPointe Suite of products, as well as the latest treasury management news and resources.
        7. If I have a notice of error or request for information about my loan, can I submit it on my payment coupon or other payment form?

          No, a notice on a payment coupon or any other payment form is not considered a notice of error or request for information.

          If you have a question or concern about a loan payment, please contact our Client Care Center at 1-800-731-2265. (Monday – Friday, 7am-6pm CT/8am-7pm ET and on Saturday, 7am-noon CT/8am-1pm ET).

        8. What transactions can I complete at a drive-thru window?

          Most of your banking transactions can be completed through our drive-thru windows, including:

          • Check deposits
          • Standard withdrawals
          • Bill payments
          • Transfers
          • Loan payments

          Our Convenient Ways to Bank guide provides a list of the transactions you can complete in the drive-thru, as well as through other Old National channels.

          Use our locator to find your banking center and their direct phone number.

        9. How can I cancel a pending mortgage payment?

          The easiest way to cancel or edit a scheduled mortgage payment is within Mortgage Manager. Follow the How to Make a Mortgage Payment guide and select Scheduled payments. There you will be able to edit or delete a pending payment.  

          For assistance in changing or cancelling a pending online payment, please call 1-866-853-3277 at least one full business day prior to the scheduled draft payment.

        10. Why can't I see Mortgage Manager in my Online Banking?

          If you have an Old National Mortgage, and don't see Mortgage Manager in Online Banking, you may need to adjust your browser settings. You can find browser troubleshooting guides in our Mortgage Manager Resource Center.

          If, after adjusting your settings, you are still unable to see Mortgage Manager, please contact Mortgage Servicing at 1-866-853-3277.