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1. Home Equity Selector
   A HELOC or a Home Equity Loan? What’s right for you? Our Home Equity Selector can help you decide. Try it today!
2. Can I open a savings account online?

   We do provide a way to open a basic savings account online. Go to our Personal Savings Accounts page. In the grid with our various types of accounts, go to Basic Savings and select the Open Now button.

   We offer a variety of savings options to meet different goals. If you would like to talk to someone about the type of savings that would be best for you, please visit a banking center or call us at 1-800-731-2265.

3. How old do you have to be to open a checking account?

   To be the sole owner on a checking account at Old National, you must be age 18 or older. If you are age 13 to 18, you can be a joint owner on an account with a parent or guardian.

   If you would like to talk to someone about opening a checking account, please visit a banking center or call us at 1-800-731-2265.

   We also provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Now button.

4. ATM Deposit
   Many Old National ATMs enable you to securely make deposits. Learn how to find an eligible ATM near you – and make an ATM deposit.
5. Amid rising SaaS costs, organizations must prioritize email security
   Despite rising costs amid economic uncertainty, it's important for organizations to ensure they have a solid cybersecurity plan in place. Here's why
6. When will the check I deposited through Mobile Deposit be available?

   Checks deposited using Mobile Deposit are available for withdrawal based upon our typical funds availability policy. If we receive your mobile deposit by our Mobile Deposit cut-off time of 8pm CST, Monday through Friday (excluding holidays), we consider that business day to be the day of your deposit. Otherwise, we will consider that the deposit was made on the next business day we are open.

   Checks written from an Old National account:
   If you submit a check written from an Old National account through Mobile Deposit by the 8pm cut-off time, Monday through Friday (excluding holidays), the deposit will be available the same day. In other words, it will be credited to your account and available to cover checks or other debits being processed that night.

   Checks written from an account at a bank other than Old National:
   If made by the 8pm CST Mobile Deposit cut-off time, Monday through Friday (excluding holidays), these deposits will typically be available the next business day. This means these funds will not be available to cover checks or other debits processed that night. In some cases, an extended hold may need to be placed on a mobile deposit, meaning funds will not be available the next business day. 

   Viewing your mobile deposit
   You should be able to view your mobile deposit in your Digital Banking transaction history within one to two business days of your deposit.

   If you have questions about your Mobile Deposit, please call Client Care at 1-800-731-2265, or take the check into an Old National banking center.

   ATM Deposits
   As an alternative to Mobile Deposit, many of our ATMs also accept deposits. When viewing our Branch and ATM locator and select the ATM filter.

7. What is direct deposit?

   Direct deposit is when you have a regular payment, such as a paycheck or a social security payment, deposited directly into your bank account rather than receiving a physical check.

   There are several benefits to direct deposit: it’s more secure than a physical check, since it can’t be lost or stolen; it arrives in your account more quickly than a physical check would arrive via mail; and, you don’t have to spend time depositing your physical check.

   If you’re interested in setting up direct deposit to an Old National account, we have direct deposit instructions.

8. How can I make a payment on my credit card?

   You can make a payment on your Old National Credit Card online, by mail or over the phone.

   Pay online
   Please access the Online Account Center for credit cards. You will first need to enroll.

   With online account access for your credit card, you can also do the following:

   • Transfer balances
   • Request Credit Limit Increases
   • View Statements
   • And much more

   By phone
   To make a Credit Card payment by phone, please call Cardmember Service at 1-800-558-3424.

   By mail
   Credit card payments can be sent to:

   Cardmember Service
   P.O. Box 790408
   St. Louis, MO 63179-0408

9. How can I change my Digital Banking password?

   If you’d like to change your Digital Banking password, sign in to your Digital Banking account and in a web browser, click My Settings or the mobile app, tap More, then Settings, then My Settings. Click Edit for Password. You’ll be asked to enter your current password, then your new password. You’ll need to enter your new password a second time as well to confirm. Click Save to update your password. 
   
   If you need to change your password because you’ve forgotten it, for a web browser, go to the home page. In the blue Login box on the upper right side of the page, click on Forgot User ID or Password. In the Mobile App, tap Forgot Login. You will be asked to provide information to receive a temporary new password. 
   
   If, after trying the above, you are not able to reset your password, please call Client Care at 1-800-731-2265, Option 3, for login assistance. 
   
   Please note, that when requesting or resetting your User ID or Password, you will be asked to enter your email or phone number. For security purposes, the email or phone number you enter must match the email or phone number you have provided for your account. Also, if you reset your password you'll need to re-enable your biometrics. Within the Mobile App, navigate to More to access the settings and update your biometrics feature.

10. How do I change the address, phone number or email address on my account?

    To change your mailing address, Old National offers several options:

    • Please call 800-731-2265 Monday – Friday 7am to 6pm CST or on Saturday from 7am till noon CST.
    • You may visit any Old National banking center and provide an updated photo ID or utility bill that contains the new address.
    • Download a Personal Address Change Form or Business Address Change Form that you can mail to Old National.

    To change your phone number or email address:

    • Within Online Banking, go to My Settings and click Edit next to either your phone number or email address to update this information.
    • You may also visit any Old National banking center or call Client Care at 1-800-731-2265.

    Please note that changes can only be applied to the information for the person requesting the change. If there are additional people listed on the account, those individuals will need to request updates for their own information.