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1. What paperwork do you need from me to endorse an insurance claims check?

   If you have damage to property that is financed through Old National, we will be an active part of your insurance claim process.The paperwork required and necessary steps differ based on the type of property. We have developed the guides you can download below to assist you:

   Home mortgages

   • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including documents you will need to provide and forms you should complete.
   • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

   Consumer loans
   For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please use our Guide to Insurance Claims for Consumer Loans. 

   Commercial loans
   For commercial or business property, contact your Old National Bank commercial lender for guidance.

2. Real-Life Finance Podcast #4 | Wealth Advisor LaToya Williams
   Hosted by Old National Bank Financial Empowerment Director Ben Joergens, each Real-Life Finance episode focuses on everyday financial solutions that
3. Six Myths Surrounding The 2021 Employee Retention Tax Credit
   Businesses around the country have been slow to evaluate, or quick to assume they are ineligible for, the 2021 Employee Retention Credit (“ERC”). The result: a significant amount of cash is still being paid to the Federal government when it could remain with companies that need it. In 2021 the maximum amount of ERC is
4. Smishing Attempts Are on the Uptick
   Smishing Attempts are on the rise. Like many financial institutions, Old National has recently seen an increase in “smishing” fraud
5. Mortgage Loan Selector
   The Old National mortgage loan selector helps you choose the right option. Answer a few questions for a suggested mortgage type that matches your needs.
6. How do you write a check?

   To write your check, fill out the fields carefully and sign at bottom right. We’ve included a properly filled out check below, as an example.
   
   

   A few notes:

   • The date at the upper right can be any standard format that includes the day, month and year.
   • Write the full name of the person, business entity, or organization who is receiving the check in the “Pay to the Order of” field.
   • The box at the right is for a numerical representation of the amount you’d like to pay the recipient.
   • The line with “dollars” at the end is where you write out the amount you’d like to pay the recipient in words; write the cents as a fraction XX/100; if there’s extra space, draw a line until “dollars” so that no one can adjust the amount you wrote.
   • The lower left field is for personal notes; this is optional. Some people like to write what the check is for, so they can remember when reviewing their records; If you’re paying a specific bill, you may be asked to write your invoice number or other identifying information you have on record with the company you’re paying.
   • Sign the check at lower right with the signature that you use for all important documents.
   • If you make a mistake on your check, you can cross it out and put your initials next to it and then write what you meant to write.
7. Why am I receiving calls regarding my loan account being past due when I have a grace period?

   The grace period on your loan doesn't provide additional time beyond the due date to make a payment. The grace period only provides additional time before a late charge is assessed. If we don't receive your payment by the due date, it is considered late, and you may receive correspondence by phone or mail regarding the status of your payment.

8. How do I sign up for Online Bill Pay within Digital Banking?

   Bill Pay is a free service that enables you to pay your credit card bill, cell phone bill, mortgage payment, utilities, individuals or really any bill you want to pay. Payment is taken directly from your Old National account. It's easy to begin using Online Bill Pay:

   From a web browser

   • Log in to Digital Banking
   • Choose Pay or Transfer, then choose Bill Pay in the top menu
   • You may need to enter a few pieces of identification, otherwise, review and check the box agreeing to the Terms & Conditions
   • Click Complete Sign Up
   • Begin adding information for the business or person you want to pay

   Within Digital Banking, you can make one-time payments and set up automated, repeat payments. You can also enroll to receive eBills (electronic bills) from payees with Bill Pay and view your eBills history.
   
   Please note: Depending on the party you are paying, payments may be sent electronically or a physical check will be produced and mailed.

   Our Bill Pay has its own FAQ as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .

   In the Mobile App

   • Open the Mobile App
   • Choose Pay & Transfer, then choose Bill Pay
   • Select Payees at the top right of the screen
   • In the Add a person or business field begin adding information for those you want to pay

   If you need assistance with enrolling in Bill Pay, please contact Client Care at 1-800-731-2265.

9. Trump Tariffs Create Customer Experience Opportunities For Business
   During these unsettled times, businesses might be tempted to focus less on customer experience in the quest to keep customers spending at all. Don’t.
10. Can I open a checking account online?

    We do provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Account button.

    We offer a variety of checking accounts to meet different needs. If you would like to talk to someone about the type of checking that would be best for you, please visit a banking center or call us at 1-800-731-2265.