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How to Order (or Reorder) Checks
Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.
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Six Things to Know About HSAs
A health savings account can be a great way to set pre-tax dollars aside for medical expenses. Here are six things you should know about HSAs in order to take advantage of them
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Take Ownership of the Customer Experience
geralt / Pixabay I recently visited the website of a prominent sports apparel business to order some expensive Adidas for my 16-year-old. I’m a busy, working mom and have fully embraced all the advantages online shopping can offer. Over the past 10 years, I’ve probably spent thousands of dollars with this business and
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How can I report a lost or stolen debit card?
You can report your lost or stolen Old National debit card 24-hours a day by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can cancel or restrict your debit card, check for unauthorized transactions and order a new debit card for you.
If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with the Card Controls feature in Online Banking and the Mobile App.
Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.
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How do I report a lost or stolen credit card?
If you believe your credit card may have been compromised, or you need to report it as lost or stolen, please call 1-800-558-3424.
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How can I close a checking or savings account?
We do our best to ensure that you have the right financial solutions to fit your life. While we understand that closing an account may sometimes serve your needs best, we also hope that you will consider talking with one of our helpful experts at a nearby banking center. They may be able to find an account or service that is a better match for what you need. If you are moving, they can show you how to use digital banking services to make deposits and manage your account wherever you are. You also can review many of our account and service options on our website, including our Compare Checking Accounts page.
If you do have a situation in which you need to close your checking or savings account, the following information should help you:
If your account currently has a $0 balance
You may contact our Client Care center at 1-800-731-2265 or visit a nearby banking center. Your request may take 1-2 days to process. You will want to make sure any outstanding checks or debit card purchases have cleared before closing your account.If you still have money in your account
If your account currently has a balance, we will need a signature from you to close your account, so please visit a nearby Old National.If you aren’t able to close your account in person, you may be able to send a letter with your request by mail or fax, but additional verification is often needed with this method. We recommend that you contact the location where your account was opened, to check what specific information is required before sending your request. Contact information for each banking center is available on our website locator.
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How do I read my checking or savings account statement?
The following step-by-step guides provide a description for each section of your checking, savings or combined statement.
If you have additional questions after reviewing these guides, please visit any Old National banking center or call Client Care at 1-800-731-2265.
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Consider These Factors Before Deciding Whether to Rent or Buy
As someone who invests in property and property technology (proptech), I often get asked about whether someone should rent or buy a house. Perhaps
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Is A Secured Or Unsecured Loan Better For Bad Credit?
This article explores secured and unsecured loans, comparing their pros, cons, and suitability if you have poor credit. It will also cover key factors to consider when choosing between the two and provide alternative financing options for those who may not qualify for traditional loans.
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Keys to choosing, or switching, your business bank
When a bank or credit union seems to be on every corner, how do you choose the one that is right for you and your business? What should you look for,
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If I have a notice of error or request for information about my loan, can I submit it on my payment coupon or other payment form?
No, a notice on a payment coupon or any other payment form is not considered a notice of error or request for information.
If you have a question or concern about a loan payment, please contact our Client Care Center at 1-800-731-2265. (Monday – Friday, 7am-6pm CT/8am-7pm ET and on Saturday, 7am-noon CT/8am-1pm ET).