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Find an Old National Location
Looking for a convenient banking center near you? Our branch locator can help. You can also look up hours and search for surcharge-free ATMs.
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What are my options for contacting Old National?
We offer several convenient ways to connect with us.
- Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
- Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
- Use our email form to submit comments or request a call.
- Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
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How can I find an ATM?
There are several ways to find an Old National ATM through our website and our Mobile App:
On the website
Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box.- To find an ATM near a specific location, enter the location address (as much as you know), city/state or zip code. Select Search.
- To find an ATM closest to your current location, enter your location and choose Search or just search for "Current Location." A listing of your nearest banking centers and ATMs will be provided. This listing will include branches with ATMs as well as standalone ATMs - some part of the Old National network and some part of the Allpoint network. You can also choose to Get Directions.
In the Mobile App
- Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find an ATM by address, zip code or city.
- If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.
Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.
Deposits at ATMs
Old National has many ATMs that will accept cash and check deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:- Go to the oldnational.com locator
- Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
- Type your zip code or city/state into the Search bar to find the nearest ATMs
Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.
If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.
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Is online and mobile banking down?
Typically, if our online or mobile banking will be down for an extended period of time, we post a notification in the blue bar at the top of our home page.
At times, after we have had an online or mobile banking outage, clients may need to take a few steps to be able to access it again. This is because the browser on your computer/device may have "cached" or held on to the previous page you visited in online or mobile banking when it was not functioning. You will need to clear your cache to enable your computer to access the now functioning page.
Different browsers require that you clear the cache (or browsing history) in different ways, so we have created an FAQ on how to clear your browser history, cache and cookies.
Once you have cleared your cache, you should also close down your browser.
If you need guidance in completing these steps, or you have completed them and still cannot access online or mobile banking, please contact Client Care at 1-800-731-2265. -
What are Card Controls and Alerts?
Card Controls and Alerts enable you to monitor and manage your debit card activity from within Online Banking and the Mobile App. There is no cost to use Card Controls.
Here are a few of the benefits of using Card Controls:
Monitor
Know exactly what is happening with your debit card, anytime and anywhere. Turn on alerts for Internet purchases, ATM transactions and more.Manage
Use Card Controls to immediately turn your debit card on or off in case it is misplaced or lost, or for any other reason. You can also set transaction limits, so all debit card transactions above a certain amount will be declined.Visit our Card Controls page for more information, including how to enroll.
Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report any unauthorized activity.
Please note that Card Controls are for debit card transactions and HELOC cards only. They are not available for checks clearing or ACH transactions.