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        How to Order (or Reorder) Checks

        Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

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        1. How do I sign up for Online Bill Pay within Digital Banking?

          Bill Pay is a free service that enables you to pay your credit card bill, cell phone bill, mortgage payment, utilities, individuals or really any bill you want to pay. Payment is taken directly from your Old National account. It's easy to begin using Online Bill Pay:

          From a web browser

          • Log in to Digital Banking
          • Choose Bill Pay in the top menu
          • You may need to enter a few pieces of identification, otherwise, review and check the box agreeing to the Terms & Conditions
          • Click Complete Sign Up
          • Begin adding information for the business or person you want to pay

          Within Digital Banking, you can make one-time payments and set up automated, repeat payments. You can also enroll to receive eBills (electronic bills) from payees with Bill Pay and view your eBills history.

          Please note: Depending on the party you are paying, payments may be sent electronically or a physical check will be produced and mailed.

          Our Bill Pay has its own FAQ as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .

          In the Mobile App

          • Open the Mobile App
          • iOS users, choose Bill Pay at the bottom of the screen. Android users, tap the menu icon in the upper left and choose Bill Pay.
          • Select Payees at the top right of the screen
          • In the Add a person or business field begin adding information for those you want to pay

          If you need assistance with enrolling in Bill Pay, please contact Client Care at 1-800-731-2265.

        2. Can I open a checking account online?

          We do provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Account button.

          We offer a variety of checking accounts to meet different needs. If you would like to talk to someone about the type of checking that would be best for you, please visit a banking center or call us at 1-800-731-2265.

        3. Where can I see the breakdown of my mortgage payment - what was applied toward interest, principal and escrow?

          Within Mortgage Manager, you can view your Loan Details under the Payment button. Your Last Payment Breakdown is under Payment History. Loan Activity will provide you with more detailed information. Select the drop-down icon for all details of the payments or select the View Additional Activity to select custom dates in the Activity box.

        4. What should I do if I believe I am a victim of identity theft?

          If you think you are the victim of identity theft, please call Old National Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm or Saturday, 7am to noon CT. Using your personal information, a fraudster can commit a wide range of fraudulent activity in your name, so it is important to take security measures.

          You can also download our What You Should Know About Identity Theft guide.

        5. ESOPs as a Flexible Ownership Transition Tool
          ESOPs as a Flexible Ownership Transition ToolWhen it comes to succession planning, business owners have multiple options, each carrying different benefits and implications. How do you decide the best path for you and your business? Start by asking yourself what personal and business objectives you want to achieve throu
        6. Exploring The Security Of Phones In The Workplace And Smart Devices
          Continuing the discussion about cybersecurity and how to implement measures to keep oneself and those they love secure for National Cybersecurity Awareness Month (NCSAM), consider how you use your phone at work and internet-connected devices. Both are playing an increasing role in our daily lives. How we access our com
        7. End of the Bull Market?
          One of the longest bull markets of our lifetimes may be ending and many investors may not be prepared for what comes next. Surprisingly, we are not talking about the stock market but rather the bond market.
        8. The Little-Known Tools and Features of Top Business Credit Cards
          A business credit card can offer plenty of benefits. Here's how the right card can make running your business easier and more rewarding
        9. Mobile Messaging Terms and Conditions
          When you sign up for the Old National Informational Alerts program, you agree to our Mobile Messaging Terms and Conditions of Use. Please read it carefully.
        10. How can I know when my stimulus payment has been direct deposited to my account?

          Visit the IRS Get My Payment (GMP) portal at https://www.irs.gov/coronavirus/get-my-payment to see if you can expect a 2021 Economic Impact Payment. The GMP portal will provide the date when your payment was or will be sent. If GMP reflects a direct deposit date and partial account information, then your payment has been deposited to that account.

          If you haven't already, make sure you are enrolled in Old National Online and Mobile Banking. This will enable you to see a pending transaction from IRS TREAS, if the U.S. Treasury has sent your payment by ACH. You can monitor through Online and Mobile Banking to see when the deposit actually posts to your account making the funds available for use.

          You can also set up text banking and automated alerts within Online Banking or push notifications (under settings) within our Mobile App, so you will be notified when a large deposit is made to your account or when your balance increases by a certain amount.