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1. What should I do if I believe I am a victim of identity theft?

   If you think you are the victim of identity theft, please call Old National Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm or Saturday, 7am to noon CT. Using your personal information, a fraudster can commit a wide range of fraudulent activity in your name, so it is important to take security measures.

   You can also download our What You Should Know About Identity Theft guide.

2. What if I used my debit card at a business or merchant that was breached?

   What you need to know:
   Unfortunately, merchant breaches happen from time to time but you can feel confident that Old National is protecting the security of your accounts. Old National monitors for unauthorized and suspicious activity.

   Things you can do to help guard against unauthorized use of your debit card:

   • When using your debit card, choose “CREDIT” to receive the benefit of Mastercard^® Zero Liability protection which guarantees 100% protection if your card is lost or stolen so you will never pay for unauthorized purchases

   What you need to do:
   Monitor your account for fraudulent activity and report anything suspicious.

3. Where can I find the phone number or email to contact a branch manager?

   Banking center manager names and emails can be found on each banking center's page. The page will also provide the banking center phone number.

   To find your local banking center's page, go to our locator. In the Search box, enter the branch address (as much as you know), city and state. In the list of banking centers on the right, click on the banking center you are looking for.

   This will take you to that banking center's dedicated page. On the left of that page, you will see the banking center manager's name and a link to send an email.

4. How can I cancel my electronic mortgage statement and receive a paper one by mail?

   You have two options for cancelling electronic mortgage statements.

   First, you can de-activate electronic mortgage statements within Mortgage Manager. Just follow these steps:

   1. Log into Old National Online Banking with your usual User ID and Password
   2. From the summary of accounts, select your Mortgage Loan
   3. This will take you to your Old National Mortgage Loan detail page
   4. Hover over Statements and Documents and select Electronic Mortgage Statements
   5. Select Change Delivery Preferences
   6. Then select Paper Mortgage Statements
   7. Finally, select Save

   Your other option is to call or e-mail Mortgage Servicing at 1-812-468-1800 or mortops@oldnational.com to request the change.

   If you change your mind at any time and would like to resume receiving electronic statements, you can re-activate this service in Mortgage Manager or call us.

5. Buying Or Selling A Home? Here’s What You Need To Know About Contract Contingencies
   If you’ve ever bought or sold real estate, you’ve probably heard of contingencies. In the most basic terms, a contingency is a specific requirement that must be met in order to make a real estate contract final.
6. Could Downsizing Your Home Be Your Ticket to a Secure Retirement?
   It's natural to worry about money in retirement. Even if you're coming in with a decent nest egg, you never know what expenses your senior years might
7. Earned wage access can be a critical benefit for small businesses and hourly workers alike
   The worker shortage caused by the great resignation has hit small businesses hard, forcing employers to scramble to find new ways to attract and
8. Fed's Powell sees US boom ahead, with COVID still a risk
   WASHINGTON (AP) — The U. S. economy is poised for an extended period of strong growth and hiring, the chair of the Federal Reserve said in an interview broadcast Sunday, though the coronavirus still poses some risk. Chair Jerome Powell, speaking to CBS' “60 Minutes," also said that he doesn't expect to raise the Fed's
9. Fed's Powell: High inflation poses a threat to job market
   WASHINGTON (AP) — Warning that high inflation could make it harder to restore the job market to full health, Federal Reserve Chair Jerome Powell said
10. Healthcare: Are We Headed Into an M&A Boom or Bust?
    The coronavirus pandemic has upended lives and industries, and the senior housing market remains in the crossfire. The pandemic started as a public health issue that has also become an economic issue, and the senior housing industry has felt the impact on both fronts. As senior housing providers continue to battle the