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        How to Order (or Reorder) Checks

        Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

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        1. Where do I send Text Banking commands?

          Text Banking commands should be sent to 454545. You should add 454545 to your mobile contacts and save it under Text Banking. Also, Text Banking commands should only be sent via SMS or text messaging on your mobile device. They cannot be sent through Facebook Messenger, WhatsApp or other chat apps.

          Here is the information you can obtain by sending the following text commands:

          • BAL – Balance for primary account in Text Banking
            • Your text will include both the Current and Available balances.
          • BAL ALL – Balance on all accounts within Digital Banking
            • Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
          • LAST – Last 5 transactions for primary account in Text Banking
          • TRANS (amount) ex. TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
          • STOP – Deactivate service
          • HELP – Help keywords

          Visit our Text Banking page for more information.

          For assistance with Text Banking, please call Client Care at 1-800-731-2265.

        2. Is there a way to stop an automatic loan payment if I don't have funds in my account to cover it?

          We are not able to stop a single payment, but we can cancel the entire automatic payment service at your request. You can re-establish automatic payments when you are ready.

          Requests should be received at least 5 business days prior to the payment due date. 

          For mortgage loans:
          Requests to cancel automatic payments can be submitted within Online and Mobile Banking using Mortgage Manager. They can also be submitted by completing our Mortgage Loan Auto Pay form and either returning it to a banking center or mailing it to PO Box 3728, Evansville, IN 47736.

          For all other personal loans:
          Requests to cancel automatic payments can be submitted by completing our Consumer Loan Auto Pay form and either returning it to a banking center or mailing it to PO Box 3728, Evansville, IN 47736.

          Please note that late payment fees may apply if we do not receive your loan payment by the due date.

          If you have questions or need assistance, please call Client Care at 1-800-731-2265.

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        5. What is a budget draft payment on my mortgage loan?

          With Budget Draft Payment (Biweekly Drafting), a borrower is allowed to make half-payments every two weeks and apply these payments as a full monthly mortgage payment once a month. Some borrowers find it easier to break a payment up over paychecks, instead of making one large monthly mortgage payment. You can set up budget drafting in Mortgage Manager. Our How to Enroll in Budget Draft guide walks you through the process. 

          If you need assistance setting up an automatic loan payment or want us to mail an auto pay form to you, please contact Client Care at 1-800-731-2265 or visit any Old National banking center.

        6. Am I eligible for an SBA loan?

          SBA lenders and SBA loan programs have different eligibility requirements. However, there are some basic requirements:

          • Location: Your business must be physically located and operate in the U.S.
          • Business type: Your business must be for-profit and in an eligible industry.
          • Investment: You, as the business owner, must have invested time or money into the business.
          • Size: Only small businesses qualify. The definition of a "small business" is based on number of employees or average annual receipts. Size standards information can be found on the sba.gov website.
          • Loan application history: You must not be able to get more traditional financing at favorable terms.

          You should also be able to demonstrate your ability to repay the loan and have a sound business purpose and plan.

          To learn more about SBA loans at Old National, please visit our SBA Loans website page.

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        8. The idea of being unable to live independently is
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        9. 5 Types of Loans to Consider For Your Small Business
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        10. Personal Loan for Home Improvements
          If you need fast cash, have a small project, or have no equity in your home, a personal loan for home improvements can be a great option. Learn why.