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1. What should I do if I'm the victim of check fraud?

   Check fraud occurs when someone steals your actual checks or reproduces them. They then attempt to cash those checks and, if successful, can pull money out of your account.
   
   If you're the victim of check fraud, please visit any Old National banking center, as an associate will need to complete the appropriate paperwork, which will require your signature. At the same time, we will handle any changes that need to be made to your account. Sometimes it may be necessary to close the account and open a new one or issue a new debit card if the card number was compromised.

2. What types of payments can I make with Zelle®?

   Zelle^® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.¹

   Since money is sent directly from your bank account to another person's bank account within minutes,² Zelle^® should only be used to send money to friends, family and others you trust.

   Neither Old National nor Zelle^® offers a protection program for any authorized payments made with Zelle^® — for example, if you do not receive the item you paid for or the item is not as described or as you expected.

   ¹ Must have a bank account in the U.S. to use Zelle^®.
   ² Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle^®.

3. What if I want to send money to someone whose financial institution doesn't offer Zelle?

   You can find a full list of participating banks and credit unions live with Zelle^® here.

   If your recipient's financial institution isn't on the list, don't worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle^® by downloading the Zelle^® app for Android and iOS.

   To enroll with the Zelle^® app, your recipient will enter their basic contact information, an email address and U.S. mobile number and a Visa^® or Mastercard^® debit card with a U.S.-based account (does not include U.S. territories). Zelle^® does not accept debit cards associated with international deposit accounts or any credit cards.

4. Home Loans for ITIN Holders
   Old National Bank has a special mortgage program for people with Individual Taxpayer Identification Number (ITIN) status. Contact us to get started.
5. 5 Proven Strategies to Keep Your Credit Card Safe From Fraud
   With credit card fraud increasing, it's critical to keep your cards and money safe. This article offers 5 strategies to help reduce your risk
6. Is That Really Your Bank Calling?
   Is That Really Your Bank Calling? Learn to spot fake calls and protect yourselfEvery day, thousands of people fall victim to fraudulent emails, texts, and calls from scammers pretending to be from their bank. Banks of all sizes and their customers suffer monetary losses and face eroded trust in the institutions they re
7. Cybersecurity experts warn that these 7 emerging technologies could put your online security at risk
   Advances in artificial intelligence, computing, and wireless networks have made technology faster and more reliable, but they come with new cybersecurity threats.
8. How Old National Bank Assists Migrants, Immigrants Getting Their Start in Chicagoland
   By Eder Garcia Bautista | Old National Banking Center Manager, Melrose Park, Illinois   I was born in Guatemala, and moved here when I was 12
9. Why is LIBOR being discontinued?

   LIBOR was introduced in the 1980’s as a benchmark interest rate that was intended to reflect banks’ average cost of short-term, wholesale unsecured borrowing. Over time, and particularly during the financial crisis that began in 2007, banks became less and less reliant on inter-bank lending. As a result, the number and dollar volume of transactions from which LIBOR was derived declined dramatically. To make up for this shortfall, LIBOR panel banks resorted to using “expert judgment” when submitting various rates used in calculating LIBOR. This left it susceptible to manipulation and fraud.

   In 2017, the UK Financial Conduct Authority (FCA), the regulator for LIBOR, announced that after December 31, 2021, the panel banks would no longer be required to submit settings for LIBOR. (This has since been revised to June 30, 2023, for most LIBOR tenors.) This announcement effectively started the countdown to the end of LIBOR.

10. Am I eligible for an SBA loan?

    SBA lenders and SBA loan programs have different eligibility requirements. However, there are some basic requirements:

    • Location: Your business must be physically located and operate in the U.S.
    • Business type: Your business must be for-profit and in an eligible industry.
    • Investment: You, as the business owner, must have invested time or money into the business.
    • Size: Only small businesses qualify. The definition of a "small business" is based on number of employees or average annual receipts. Size standards information can be found on the sba.gov website.
    • Loan application history: You must not be able to get more traditional financing at favorable terms.

    You should also be able to demonstrate your ability to repay the loan and have a sound business purpose and plan.

    To learn more about SBA loans at Old National, please visit our SBA Loans website page.