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    1. After I submit a request for information about my loan, how long will it take for me to hear back from Old National?

      Within 5 business days from when we receive your request for information, we will provide you a letter letting you know that we received your request.

      Then, within 30 business days after we receive your written request, we will:

      • Either provide the information requested
      • Or conduct a reasonable search for the information and provide you with a written notice to inform that the information is not available

      If the information you requested is not available, we will mail you a letter with details about how you can contact us if you need further assistance.

      Please note that if we determine that additional time may be required, we may extend the response period by 15 business days. If this extra time is needed, we will mail you a letter before the end of the 30 business-day research period to let you know. The letter will explain the reasons why the extended review is necessary.

    2. If I have a notice of error or request for information about my loan, can I submit it on my payment coupon or other payment form?

      No, a notice on a payment coupon or any other payment form is not considered a notice of error or request for information.

      If you have a question or concern about a loan payment, please contact our Client Care Center at 1-800-731-2265. (Monday – Friday, 7am-6pm CT/8am-7pm ET and on Saturday, 7am-noon CT/8am-1pm ET).

    3. 4 reasons it will take more than a year for the US to get back to full employment, according to Fitch
      The US won't return to full employment until the fourth quarter of 2022, Fitch Ratings said Wednesday. Matching workers' skills with new jobs will take time, as will a rebound in workforce participation. Some workers - particularly older Americans - are likely permanently discouraged from work, Fitch added. See more st
    4. The SBA released the application to have your PPP loan forgiven. Here's a breakdown of the long and complicated requirements.
      Small business owners who applied for the Paycheck Protection Program (PPP) have a chance to have the loan forgiven by filling out the recently released Loan Forgiveness Application. Despite the new documentation, some business owners are in the dark about the process given the length of the application and stringent r
    5. CFOs want AI that pays: real metrics, not marketing demos
      CFOs are now looking beyond simple time savings toward more strategic applications.
    6. Would You Pack Your Lunch for $1.2 Million?
      It's easy to eat lunch out. It's convenient. It's a nice break from work, and, boy, is it delicious. And how much does it cost? Not much at all.  "Just a few dollars." Well, that's what marketers want you to think.
    7. Can I receive my mortgage statement electronically rather than by mail?

      Yes. You can enroll in electronic statements for your Old National mortgage loan within Mortgage Manager. Just follow these steps:

      1. Log into Mortgage Manager
      2. Select Account Management
      3. Click on Document Center
      4. Under Mortgage eStatements select Paperless Statements
      5. Open and review eStatement Delivery Terms and Conditions
      6. Select I agree to the terms and conditions
      7. Click Let's do this!

      Use our guide How to Sign Up for Mortgage eStatements for step-by-step instructions as well.

      You will receive an email notification letting you know when your statement will be ready for viewing. If you change your mind and would like to resume receiving paper statements in the mail, you can de-activate this service in Mortgage Manager at any time.

    8. How to Guard Against Financial Fraud
      How to guard against financial fraud Even if you don’t hear about it daily, cybercrime is on the rise and affects millions of individuals every
    9. What changes can I expect inside the banking center?

      Our banking centers are open. Appointments are accepted and encouraged.

      • Masks: Consistent with CDC guidance, we ask those not fully vaccinated to please wear a facemask while in the banking center. Please note that we may ask for additional verification due to mask wearing.
      • Shields and dividers: You also may notice Plexiglass shields and dividers at teller windows and other areas where you may interact with our team members.

      Please visit our locator for the status and hours of a specific location.

    10. Online Privacy Policy
      Understand how we collect, use and safeguard the information you provide to us when using our website, the services through our Site, and our mobile app.