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1. The Most Common Customer Service Mistakes Small Businesses Make
   Customer service can make or break a business. Here are some common mistakes and how to avoid them
2. What Will They Remember About You? It's Not Just About Your Money
   Retirement is about more than just slowing down. It can also be about leadership, wisdom and making a lasting impact.
3. Common Financial Mistakes to Avoid
   Just as to-do lists can be a key part of planning, do-not-do lists can be helpful reminders to avoid mistakes that others have made.1.Impulse
4. Year-End Charitable Gifting and You
   Are you making charitable donations at year's end? If so, you should know about some of the financial "fine print" involved, as the right moves could
5. 5 Money Moves to Make 10 Years Before You Retire
   If you're 10 years away from retiring, take these key steps to make sure your finances are in check for when you make the leap. Here are five ways to prepare your finances, according to experts. You have worked and saved and worked some more, and now you're finally 10 years away from retirement—first of all, congratula
6. How to Spot and Let Go of Bad Clients as a Leader
   Learning how to identify harmful clients and understand the hidden costs they bring is a good way to safeguard your business. Read on for information on how to know when to say goodbye
7. Not A Drill: 3 Actions For Pivoting Your Business Today
   During chaos and uncertainty, it can be challenging to focus our nervous energy in productive ways. As a futurist who helps companies anticipate and navigate crises like this, I’m encouraging fellow leaders and global clients to engage their entire orgs in a set of strategic exercises. The three activities below not on
8. Protecting Seniors from Financial Fraud
   By Kevin Novak, Chief Information Security Officer at Old National Bank Older adults are increasingly targeted by financial fraudsters. Whether
9. Will inflation hurt your credit score?
   Inflation can affect your finances and your credit. Here's what you can to mitigate -- or prevent -- any potential impact
10. 10 Smart Leadership Solutions For Every Challenge
    What does it take to be a world-class leader, no matter the challenge? Let’s take a look at 10 solutions leaders can implement before a crisis, or in the heat of the moment, to meet problems head-on. 1. Make Yourself Approachable Maybe you’ve had people in your life where you could never be sure how they’d take bad new