217 results found
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Where can I get more information about the LIBOR transition and the new benchmark rates?
For more information about the ARRC: https://www.newyorkfed.org/arrc
For more information about SOFR: https://www.newyorkfed.org/markets/reference-rates/sofr
For more information about Term SOFR: https://www.cmegroup.com/market-data/cme-group-benchmark-administration/term-sofr.html
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What are the replacement rates for LIBOR?
Although options for replacing LIBOR continue to evolve, Old National has currently identified the following potential replacement options for our clients:
- Secured Overnight Financing Rate (SOFR)
- Term SOFR
The Secured Overnight Financing Rate or SOFR is the replacement benchmark recommended by the New York Federal Reserve’s Alternative Reference Rate Committee (ARRC). (See references below for more information on the work of the ARRC.) SOFR is derived from transactions that are executed in the overnight repurchase agreement (repo) market. These transactions are executed between banks and other intermediaries and are often collateralized by US Treasury securities. The market for SOFR is very deep and liquid with nearly $1 trillion in underlying transactions executed daily.
While SOFR has been identified as the replacement index for LIBOR, there are multiple calculation methodologies which have been developed given that SOFR is a daily rate. The CME Term SOFR Reference Rates benchmark is a daily set of forward-looking interest rate estimates based on the SOFR futures contracts. CME Term SOFR Reference Rates are calculated and published for 1-month, 3-month, 6-month and 12-month tenors. Like LIBOR, CME Term SOFR Reference Rates are forward-looking, and the rate is set at the beginning of the period and interest is paid in arrears.
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Where can I find rates on the website?
Currently, most deposit and loan rates are not listed on our website, as it is best for us to discuss your specific needs and the best options available to you. Please visit a banking center near you.
We do provide our latest mortgage rates online. Visit our Mortgage Purchase Rates page or our Mortgage Refinance Rates page, depending on your needs.
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What is the difference between a Money Market vs. CD?
While both are savings accounts that offer the opportunity to earn interest on your deposit, they have important differences. A money market account typically has a variable interest rate, while allowing you to write checks and have regular access to your money. A certificate of deposit, or CD, typically has a fixed rate for a guaranteed term, provided you don’t make any withdrawals of your money during the term—typically, there is a penalty for an early withdrawal of deposited funds.
For a more in-depth look at the differences, check out our side-by-side Money Market vs CD comparison.
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What are Text Banking and Automated Alerts?
Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.
Here are the types of Automated Alerts available:
- Balance update
- Low balance
- High balance
- Large withdrawal
- Large deposit
- Check cleared (by check number)
- Loan payment due
- Loan payment overdue
- Maturity date
Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.
Information you can request from Text Banking:
Here is the information you can obtain by sending the following text commands to 454545:
- BAL – Balance for primary account in Text Banking
- Your text will include both the Current and Available balances.
- BAL ALL – Balance on all accounts within Digital Banking
- Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
- LAST – Last 5 transactions for primary account in Text Banking
- TRANS (amount) ex TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
- STOP – Deactivate service
- HELP – Help keywords
Information will be sent to the mobile phone number you designate when setting up Text Banking.
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Is online and mobile banking down?
Typically, if our online or mobile banking will be down for an extended period of time, we post a notification in the blue bar at the top of our home page.
At times, after we have had an online or mobile banking outage, clients may need to take a few steps to be able to access it again. This is because the browser on your computer/device may have "cached" or held on to the previous page you visited in online or mobile banking when it was not functioning. You will need to clear your cache to enable your computer to access the now functioning page.
Different browsers require that you clear the cache (or browsing history) in different ways, so we have created an FAQ on how to clear your browser history, cache and cookies.
Once you have cleared your cache, you should also close down your browser.
If you need guidance in completing these steps, or you have completed them and still cannot access online or mobile banking, please contact Client Care at 1-800-731-2265. -
What are Card Controls and Alerts?
Card Controls and Alerts enable you to monitor and manage your debit card activity from within Online Banking and the Mobile App. There is no cost to use Card Controls.
Here are a few of the benefits of using Card Controls:
Monitor
Know exactly what is happening with your debit card, anytime and anywhere. Turn on alerts for Internet purchases, ATM transactions and more.Manage
Use Card Controls to immediately turn your debit card on or off in case it is misplaced or lost, or for any other reason. You can also set transaction limits, so all debit card transactions above a certain amount will be declined.Visit our Card Controls page for more information, including how to enroll.
Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report any unauthorized activity.
Please note that Card Controls are for debit card transactions and HELOC cards only. They are not available for checks clearing or ACH transactions.
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What is browser history, cache and cookies, and how do I clear them?
When you visit a website, your browser (the application you use to browse the Internet) creates an archive of each of the sites you visit, which is known as your browser history. Cookies are files that contain information useful to a website — such as saved password, preferences, browser type, IP Address, date and time of visit. The browser also temporarily stores items such as images, icons, style sheets, scripts or media files that are used to speed up your browsing experience. This is the cache.
It is a good practice to clear your browser history and the web data collected by the sites you visit every so often. You can opt to have your browser do this automatically, or you can do it yourself through your browser preferences. Doing so will help improve performance, protect your personal information and provide a better online experience.
There are many different types of browsers available. We have provided links to the major browsers on the most common types of devices. Follow the links to their support pages for instructions on how to clear the cache on your specific device.
Google Chrome
Firefox
Safari
Microsoft Edge
Microsoft Edge on PC -
How do I sign up for Card Controls and Alerts?
Card Controls and Alerts are a feature of Online Banking and the Mobile App. You can activate Card Controls within Online Banking and the Mobile App; there is no need for any separate enrollment or downloading of any additional apps.
Card Controls enable you to manage and monitor debit card activity, such as setting and receiving alerts or suspending certain transactions.
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How do I set up Text Banking and Automated Alerts?
Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.
To set up these services, sign in to Digital Banking. Select Additional Services at the top of the screen and then Text Banking & Alerts. You will first be taken to an Alerts and Notifications screen, where you can sign up for Automated Alerts. If you enter your mobile phone number on this screen, the number will carry over when you set up Text Banking.
To set up Automated Alerts
- Enter your email address if you want to receive Automated Alerts by email.
- Next, enter your phone number and click Activate. A verification code will be sent to the phone number provided. Enter this code in your Digital Banking and click Accept.
- To choose and set up your alerts, select the Add an alert button.
Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.
How to set up Text Banking with text messaging commands
- Under Text Message Banking (to the right of Alerts and Notifications) select Update.
- If you want, you can enter a second phone number here.
- Choose your primary account for Text Banking. This is the account that you will receive balance and history for when requested through Text Banking.
- If you have a second checking or savings account, you can enroll it as a secondary account to transfer funds to the primary account when requested.
- When all information is entered, select Done. You should receive a confirmation text message.
Here is the information you can obtain by sending the following text commands to 454545:
- BAL – Balance for primary account in Text Banking
- Your text will include both the Current and Available balances.
- BAL ALL – Balance on all accounts within Digital Banking
- Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
- LAST – Last 5 transactions for primary account in Text Banking
- TRANS (amount) ex. TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
- STOP – Deactivate service
- HELP – Help keywords
Note: The Text Banking function will not work if you have an automated signature attached to your text messages.
Visit our Text Banking page for more information. For assistance with setting up Automated Alerts or Text Banking, please call Client Care at 1-800-731-2265.