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A man using his mobile device for touchtone banking
TELEPHONE BANKING GUIDE

Dial 800-731-2265, Option 1, to use TouchTone banking.

Get PDF of Instructions

TOUCHTONE BANKING IS EASY

TouchTone Banking is convenient, private, accurate, and free! Use this handy directory to navigate the automated system. All you need is a telephone, your account number, and TouchTone PIN.

Our TouchTone Banking system is available 24 hours a day. We understand that you may have questions on your accounts after our regular banking hours.

Call 800-731-2265, Option 1

Your TouchTone choices at the Main Menu

1. Balance and Deposit Information or Transfer Funds
2. Sign Up for TouchTone Banking
3. Information on How to Use TouchTone Banking

  • BALANCE AND DEPOSIT INFO

    Your choices when you select “1” from the Main Menu.

    1. Checking or Money Market Accounts
    2. Savings Accounts
    3. Loans
    4. Certificate of Deposit or IRA
    5. Transfer Funds

  • AVAILABLE ON ALL MENUS

    *    Return to Previous Menu

    8    Return to Previous Menu

    9    Repeat Menu

    0    Customer Service

Once You've Made Your Selection
Your choices when you chose one of the categories at the "Balance and Deposit Info" stage.

  • 1: CHECKING OR MONEY MARKET

    1. Balance Information
    2. Last 6 Withdrawals
    3. Last 6 Deposits
    4. ATM and Automated Transaction
    5. Specific Check Inquiry
    6. Interest Information
    7. Change PIN

  • 2: SAVINGS

    1. Balance Information
    2. Last 6 Withdrawals
    3. Last 6 Deposits
    4. ATM and Automated Transaction
    5. Inquiry by Amount
    6. Interest Information
    7. Change PIN

  • 3: LOANS

    1. Balance Information
    2. Payoff
    3. Last Payment
    4. Next Payment
    5. Inquiry by Amount
    6. Interest Information
    7. Change PIN

  • 4: CD OR IRA

    1. Balance Information
    2. Last Interest Paid
    3. Next Interest Paid
    4. Maturity Date
    5. Accrued Interest
    6. Interest Information
    7. Change PIN

  • 5: TRANSFER FUNDS

    1. Transfer from Checking
    2. Transfer from Savings

    <<Enter account number and pin>>

    1. Transfer to Checking
    2. Transfer to Savings
    3. Transfer to Loan

    <<Enter account number and pin>>

    <<Enter amount to transfer>>

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800-731-2265