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1. How to Handle Negative Customer Feedback the Right Way
   Feedback is usually a good thing. Whether positive or negative, feedback shows your customers want to talk to you. It can be a goldmine of information
2. How To Leverage Generative AI For Small Business Growth
   AT isn't just for big companies anymore. Read on to find out how affordable AI tools can help you grow your business and your bottom line
3. Rising Hidden Costs of Housing and Expert Tips to Mitigate Inflation
   A recent study on housing cost by Zillow for the quarter of 2023 reveals that in 39 large U.S. metro areas, the median of these auxiliary expenses was
4. 2 Important Changes to Social Security Were Just Announced for 2025
   Recently, the Social Security Administration announced two important changes that are going to affect both current and future retirees. Both changes
5. Recently Completed Partnership Expands Old National Footprint into Tennessee and North Carolina
   Recently completed partnership expands Old National footprint into Tennessee and North Carolina   As a result of Old National’s strong standing
6. By Joe Kiser, President, Old National Bank
   By Joe Kiser, President, Old National Bank FoundationIn the summer of 2023, a groundbreaking collaboration emerged in Kalamazoo, Mich., exemplifying
7. The Secret To Business Survival In Today’s Tough Market
   By Brenda StoltzLearn key business strategies that could mean the difference between thriving or failing during these uncertain times.gettyAs we were ringing in 2020, it’s safe to say that almost no one could have imagined the novel year that was virtually at our doorsteps. Like a monsoon, Covid-19 arrived, and with it
8. 2022 Transfer Tax Update
   Despite the various proposals to lower federal transfer tax (estate, gift and GST taxes) exemptions and increase the tax rates, none of them were enacted in 2021.
9. 5 New Things to Note on Your 2021 Business Return
   Income taxes are a perennial chore for business owners. While many tax items—deductions, credits, etc.—have new limits for 2021 due to cost-of-living
10. 7 Ways To Be More Responsive To Your Customers
    By Rieva Lesonsky It’s no secret that consumers and businesses customers alike are becoming more impatient and more demanding. Customers expect businesses to respond to them quickly, if not immediately—and it’s putting a lot of pressure on small businesses. Here’s a closer look at what customers expect from businesses,