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        1. The Future Of Work: 4 Critical Factors For Managing Remote Workers
          In 2019, 66% of companies allow remote work—and nearly 20% of companies are completely remote. Today, 85% of workers say remote work is what they want—a trend that is only going to continue. For the majority of businesses today, the physical address of your company isn’t the place where work gets done. As a result, lea
        2. 6 Cost-Effective Ways to Organize Small Business Finances
          A recorded 20% of businesses fail in the first 12 months. Throw it ten years down the line and that number jumps to 2 out of every 3. 66% of
        3. How To Get Started With Thought Leadership: The Small Business Guide
          Want your business to step up as a thought leader? Here’s a practical roadmap to begin building a strong thought leadership engine—one step at a time.
        4. How employers can help struggling hybrid workers
          Employers transitioning to hybrid work arrangements may need to reevaluate their performance management strategies and recalibrate how they approach
        5. Megatrends Reshaping Supply Chain Management
          What are the mega trends? How does the pandemic and digital technology play into these trends?
        6. Why Employee Experience Is The New Customer Experience: Five Factors Driving Change At Work
          Father multi-tasking with young son (2 yrs) at kitchen tablegettyWhen I was in the early days of my career, the business world had just begun to embrace the notion of “Customer Experience” along with the initial iterations of e-commerce and e-everything. Consumer expectations were changing with technological advances,
        7. How do Economies of Scope and Economies of Scale Differ?
          Economy of scope and economy of scale are two different concepts used to help cut a company's costs. Economies of scope focuses on the average total cost of production of a variety of goods, whereas economies of scale focuses on the cost advantage that arises when there is a higher level of production of one good. Econ
        8. The unemployed may never come back. Here's what that means for the economy.
          The US economy has had a strange comeback, where overall output is back to its pre-recession level but employment is still low. That means we're selling as much stuff as we were in 2019 but with almost 6 million fewer workers. Workers could stay sidelined and we'll keep making more with less, or they'll come back to a
        9. What Your Customers Really Think About Customer Service
          We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
        10. Corporate Leaders Are Underestimating The Role Key Enabling Functions Should Play In Business Strategy
          Now is arguably the most vital time for C-suites and their respective enabling functions, such as tax, trade, legal, HR, and procurement departments, to be in lockstep when it comes to everything from day-to-day governance to big-picture growth strategy.