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1. What it takes to fight the ransomware pandemic
   Cybercrime is getting organized. Gone are the days of lone hackers operating from back bedrooms. Cybercriminals are banding together to form
2. 10 pandemic-related challenges likely to plague employers for foreseeable future
   While employees and employers alike have been eager (for months now) to get back to work as it used to be, the reality is that the workplace has changed — and possibly for the long term. Speculation abounds that this "new normal" will persist until there is a widely available and effective vaccine. This leaves employer
3. 10 Ways to Consistently Ace Customer Communication
   Over the years, we have seen an explosion of different communication channels. With this rise, the real challenge lies in choosing the right communication that suits your business. It is also important to look out for emerging trends in customer communication and start adapting to them. As businesses scale, it becomes
4. Is Everything You Thought You Knew About Marketing a Global Business Wrong?
   Are you a small business owner? Do you hope to take your business beyond your country’s borders? If the answer to those two questions was yes, keep reading this article to learn what you need to know about marketing a global business. Some of the topics covered might surprise you. Is everything you thought you knew abo
5. Take Ownership of the Customer Experience
   geralt / Pixabay I recently visited the website of a prominent sports apparel business to order some expensive Adidas for my 16-year-old. I’m a busy, working mom and have fully embraced all the advantages online shopping can offer. Over the past 10 years, I’ve probably spent thousands of dollars with this business and
6. Why Hospitals Without Robust Revenue Cycle Support are Losing Millions
   A frequent knock on electronic health records (EHRs) has been that they’re just glorified billing systems that fail to provide enough clinical
7. Here's the checklist business owners should use when planning to reopen
   After nearly two months of disruption, businesses around the US are impatient to resume operations. In one survey, half of small businesses said they were actively working on a local re-opening plan. In a separate question, half also said they could re-open in less than a month after restrictions end. In order to reope
8. Holiday Labor Planning: Best Practices For Retailers Leveraging AI
   During their busiest time of the year, many retailers are turning to AI to help navigate labor planning and the shopping experience. Read on for tips on how AI is helping lay the groundwork for the holidays -- and the future
9. How to Improve Your 401(k)
   Investing for retirement is important, and 401(k)s offer some of the best benefits to entice workers to prioritize contributions. But what happens when your employer plan doesn’t give you the investment choices you want? That’s something Stephen M. has been grappling with.
10. Missed Rents’ Impact on Real Estate
    By Niel Harmse & Bryan Reid of MSCI Real EstateLockdowns and social distancing have impacted many tenant businesses, resulting in an unprecedented number of requests for rental relief, stressing real estate rental income streams. For equity investors, income returns have weakened, despite softening asset values. Recent