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        1. 2020 Will Be The Year Of Sustainable Business: Here’s Why
          As the start of a new decade peers over the horizon, many business leaders will be looking back on how much has changed over the last ten years. The smartphone has transformed everything, AI and automation have begun to take hold, Brexit and wider geopolitics have overwhelmed decision-making–there’s a lot to reflect on
        2. 4 Ways To Protect Your Retirement Income When Markets Are Volatile
          If you’re worried about stock market volatility and how to protect your retirement savings so it lasts for the rest of your potentially long life, I have some advice for you: Don’t spend your retirement savings! Instead, use your savings to set up “retirement income generators,” or RIGs for short, to generate regular l
        3. What Will Customer Service Look Like In The Months To Come? Predictions For 2021
          Customer Service 2021@placesofourlives via Twenty20The stress and uncertainty of 2020 events have forced a heavy, transformative hand on the customer service industry. Customer service teams were asked to do more with less while customers had more questions than ever. Strapped for time and resources, customer service o
        4. 3 Keys To Ensuring Your Technology Scales With Your Business
          In today's fast-paced digital landscape, scaling your technology and website infrastructure in step with your business growth is a formidable challenge.
        5. 5 creative ways to innovate your business in 2020
          Employees are the core of every business, but who says you cannot use cutting-edge technologies to boost their productivity? After all, we live in the 21st century and there's no need to do everything manually with so many apps, tools, and plugins at your disposal. Numerous studies prove this point, but we will highlig
        6. 5 leadership strategies to help teams thrive amid uncertainty
          Five strategies that workplace leaders can adopt to help their people negotiate complexity and perform at their best
        7. How employee financial stress increases healthcare costs
          Happy employees breed happy customers. According to Gallup, organizations that excel in engaging their employees achieve earnings-per-share growth that is more than four times that of their competitors. So it’s disheartening to see our employees struggling for a lot of reasons, starting with the fear and anxiety they a
        8. Advice To Women On Bridging the Retirement Savings Gap
          Women continue to fall short in their overall retirement savings as compared to their male counterparts. There are many contributing factors to this. For one, women get paid less so there simply isn’t as much to put away. The most recent Census data confirms that on average, a full time working woman earns 20 cents per
        9. How to Calculate Customer Lifetime Value
          To succeed as a subscription or recurring revenue enterprise, you need to adopt a customer-centered approach. Instead of focusing just on the acquisition of new business, you have to prioritize retaining and nurturing existing customers. This is because the digital transformation of business has greatly increased custo
        10. Importance of Content Marketing for Small Businesses
          The importance of content marketing to your small business marketing strategy cannot be understated. Content marketing in conjunction with SEO is a