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        1. 10 Ways to Consistently Ace Customer Communication
          Over the years, we have seen an explosion of different communication channels. With this rise, the real challenge lies in choosing the right communication that suits your business. It is also important to look out for emerging trends in customer communication and start adapting to them. As businesses scale, it becomes
        2. Holiday Labor Planning: Best Practices For Retailers Leveraging AI
          During their busiest time of the year, many retailers are turning to AI to help navigate labor planning and the shopping experience. Read on for tips on how AI is helping lay the groundwork for the holidays -- and the future
        3. The Business Impact Of Financial Insecurity
          Photographer: Kiyoshi Ota/Bloomberg Each year, JUST Capital asks Americans what they believe companies should prioritize today, and we consistently hear from the public that companies should start with their workers –  providing them with fair pay, good benefits, tuition reimbursement, paid family leave, and childcare.
        4. 1 in 3 employees believe their company’s cybersecurity is a moderate or major problem
          With 1 in 3 employees believing the cybersecurity of their company is a moderate or major problem, decision-makers must do more to reassure them.
        5. Cyberthreats Are Ever-Present, Always Tough to Fight
          A new survey shows small-business owners and IT leaders worry extensively about cyber threats. Few are prepared. Cybersecurity and computer woes are
        6. Eleven Financial Fundamentals Every Small Business CEO Must Know
          Regardless of the size of the business, the ultimate responsibility for success lies with the CEO. If you’re a small business owner, that’s you. And the most critical CEO tasks that result in success or failure lie in the knowledge and practice of financial management fundamentals. Recent statistics show that over half
        7. How to Bulletproof Your Ecommerce Business for Demand Volatility
          Ecommerce companies have had a range of challenges to overcome in the last couple of years. Problems with global supply chains, delivery issues, and
        8. The unemployed may never come back. Here's what that means for the economy.
          The US economy has had a strange comeback, where overall output is back to its pre-recession level but employment is still low. That means we're selling as much stuff as we were in 2019 but with almost 6 million fewer workers. Workers could stay sidelined and we'll keep making more with less, or they'll come back to a
        9. Beauty From Within – An Empowering, Holistic Approach
          inspiring woman in business, small business owner, african american business owner interviewed by First Midwest Bank
        10. Not A Drill: 3 Actions For Pivoting Your Business Today
          During chaos and uncertainty, it can be challenging to focus our nervous energy in productive ways. As a futurist who helps companies anticipate and navigate crises like this, I’m encouraging fellow leaders and global clients to engage their entire orgs in a set of strategic exercises. The three activities below not on