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    1. Customer Retention Optimization Strategies to Keep Customers Long-Term
      Your customers are your enterprise’s life’s blood. When you get a new customer, work to retain them and grow customer lifetime value. While the sales team will always be looking for new customers, retaining a current customer is far cheaper than finding a new customer to replace them. When you retain a customer, you’ve
    2. Customer Retention vs New Customer Acquisition: How Do You Optimize Both?
      Your customer only sees one brand. For them, customer attraction and retention blur together into one ongoing journey. It’s important to keep that perspective in mind as you help customers progress through different teams—from sales to customer success and back again—and through different phases, such as onboarding, ad
    3. Do You Need Business Hazard Insurance?
      You might be surprised and unhappy to learn that hazard insurance is not included in your existing business insurance policies. Business hazard
    4. By Sarah Hartung, Old National Bank Commercial
      By Sarah Hartung, Old National Bank Commercial Product Manager   In today's fast-paced business environment, companies are increasingly turning
    5. Employee financial stress: How to recognize and address this growing workplace problem
      Employers are starting to realize the impact of employee financial stress, for good reason — there is a direct correlation between the economic health of employees and the companies they work for. Since nearly 60 percent of employees in the U. S. say they are financially stressed—more than all other life stressors comb
    6. Employee morale and financial health: What employers need to understand
      COVID-19 has reshaped labor markets in ways that are testing what employers know—and don't know—about their workforces. Take the restaurant industry, where NPR reports employees are leaving at a record rate. Pay is only part of it. A lack of benefits weighs on their minds, too. As does the rudeness from customers.
    7. Employee Retention Strategies to Implement Right Now
      Few problems pose more of a threat to an organization’s long-term viability than high turnover. When a company can’t retain its best talent, it must constantly engage in hiring external talent, which can be extremely costly. . Without employee retention strategies, the constant talent churn will make it difficult for o
    8. Extended School Closings Create Homework for Employers
      Article By Francis P. Alvarez Patricia Anderson Pryor Katharine C. Weber Tara K. Burke Jackson Lewis P. C.
    9. Fed keeps key rate near zero, sees inflation as 'transitory'
      WASHINGTON (AP) — The U. S. economy is quickly strengthening, inflation is showing signs of picking up and the nation is making progress toward defeating the viral pandemic. But on Wednesday, Chair Jerome Powell made clear that the Federal Reserve isn't even close to beginning a pullback in its ultra-low interest rate
    10. Fed sees earlier time frame for rate hikes with inflation up
      WASHINGTON (AP) — The Federal Reserve signaled Wednesday that it may act sooner than previously planned to start dialing back the low-interest-rate policies that have helped fuel a swift rebound from the pandemic recession but have also coincided with rising inflation. The Fed's policymakers forecast that they would ra