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    How to Order (or Reorder) Checks

    Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

    2,139 results found

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    5. After I submit a request for information about my loan, how long will it take for me to hear back from Old National?

      Within 5 business days from when we receive your request for information, we will provide you a letter letting you know that we received your request.

      Then, within 30 business days after we receive your written request, we will:

      • Either provide the information requested
      • Or conduct a reasonable search for the information and provide you with a written notice to inform that the information is not available

      If the information you requested is not available, we will mail you a letter with details about how you can contact us if you need further assistance.

      Please note that if we determine that additional time may be required, we may extend the response period by 15 business days. If this extra time is needed, we will mail you a letter before the end of the 30 business-day research period to let you know. The letter will explain the reasons why the extended review is necessary.

    6. Can I use Digital Banking to make an Old National loan payment from a non-Old National checking account?

      Yes, we provide options to pay on your Old National loan from a checking account outside of Old National.

      For auto loan and other consumer loan payments:

      • Sign in to Digital Banking, go to Pay or Transfer in top navigation and select Loan Payment at the bottom of the drop down.

      You will be taken to a screen where you can input information for the external account you want to take your payment from. Please note that the account at another financial institution will need to be verified, so you may not be able to make your payment immediately.

      For mortgage loan payments:

      Currently, only mortgage loans can be paid from within the Mobile app. Payments for other types of loans can only be made within a web browser.

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