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1. Building a Solid Financial Foundation
   When you read about money matters, you may see the phrase, “getting your financial house in order.” What exactly does that mean? To some, when your
2. How do I add a payee in Online Bill Pay?

   From a Web Browser

   • Log in to your Digital Banking account and choose Bill Pay in the top menu. 
   • To add a new payee, type the name of the payee in the “Need to pay someone new?” entry box near the top middle of the main payments page. 
   • As you type, what you are typing is matched to a known payee. 
   • If you see your payee in the drop down list, click the name and then click the Add button. Enter and confirm the account number and add an optional nickname. 
   • Select Add Payee.

   If you do not see the name in the drop down, don't worry, just complete typing the name of your payee and click the Add button. You will then be asked for some information about your payee:  

   • Account Number – This is your account number with the payee. Enter the account number as it appears on your bill. When making a payment to a person and not a business, you may not have an account number to provide. If this is the case, leave the account number field blank. 
   • Nickname - This field is optional, but if you have a different way to identify the payee besides the payee name, enter it here.
   • Payee Address – This is the address to which you send your payment. 
   • Payee Phone Number – Enter the phone number your biller provides for questions about your bill. If you are adding a company, look for a customer service phone number on your bill, statement, or invoice. If you are adding a person, use the person's work, home, or mobile number. 
   • Zip code – Enter the payee's zip code to which you send your payment. 

   When your payee is added, it will display at the top of your payee list on the main payments page. The next time you come back to the screen, your payees will display in alphabetical order. Bill Pay has its own FAQ in Digital Banking as well. You can find it on the Bill Pay screen in the lower right corner under I want to . . . 

   Mobile App

   • Open the Mobile App, tap Payment Center, then Bill Pay.
   • Select Payees at the top right of the screen
   • In the Add a person or business field begin adding information for those you want to pay. The app will guide you through entering any additional information needed. 

   If you need assistance with enrolling in Bill Pay, please contact Client Care at  1-800-731-2265.

3. What I wish I knew about money when I was younger
   To celebrate Financial Literacy Month, Old National Wealth Management team members share what they wish they knew about money when they were younger.
4. 401(k) vs. IRA: Which One Is Right for You?
   There are dozens of factors to consider as you're planning for retirement. How much should you be saving? What age should you retire?
5. Work Friendships Are Key For Team Camaraderie, But How Do You Cultivate Them Remotely?
   gettyHands down, one of the benefits of an office environment is the ability to hang out with our work friends. There’s a reason why the term “work spouse” has become so common. Whether your work friends are like family or you just have one buddy who has made an otherwise toxic workplace tolerable, for most of us work
6. If I have a notice of error or request for information about my loan, can I submit it on my payment coupon or other payment form?

   No, a notice on a payment coupon or any other payment form is not considered a notice of error or request for information.

   If you have a question or concern about a loan payment, please contact our Client Care Center at 1-800-731-2265. (Monday – Friday, 7am-6pm CT/8am-7pm ET and on Saturday, 7am-noon CT/8am-1pm ET).

7. What transactions can I complete at a drive-thru window?

   Most of your banking transactions can be completed through our drive-thru windows, including:

   • Check deposits
   • Standard withdrawals
   • Bill payments
   • Transfers
   • Loan payments

   Our Convenient Ways to Bank guide provides a list of the transactions you can complete in the drive-thru, as well as through other Old National channels.

   Use our locator to find your banking center and their direct phone number.

8. How can I cancel a pending mortgage payment?

   The easiest way to cancel or edit a scheduled mortgage payment is within Mortgage Manager. Follow the How to Make a Mortgage Payment guide and select Scheduled payments. There you will be able to edit or delete a pending payment.  

   For assistance in changing or cancelling a pending online payment, please call 1-866-853-3277 at least one full business day prior to the scheduled draft payment.

9. Why can't I see Mortgage Manager in my Online Banking?

   If you have an Old National Mortgage, and don't see Mortgage Manager in Online Banking, you may need to adjust your browser settings. You can find browser troubleshooting guides in our Mortgage Manager Resource Center.

   If, after adjusting your settings, you are still unable to see Mortgage Manager, please contact Mortgage Servicing at 1-866-853-3277.

10. Private Wealth Management | Insurance
    We can help you find peace of mind through a sound insurance strategy to protect your family from the financial consequences of serious events.